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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Can I connect my product to a network?
- How do I secure the HDMI cable on my product?
- How do I replace the lamp?
- Will any wireless network adapter work in my product?
- I see the message No Signal. What should I do?
- Can I connect my product to external speakers?
- How do I clean my product case?
- My displayed image appears jittery or shaky when I connect a DVD player to my product's Video or S-Video port. What should I do?
- What accessories are available for my product?
- When and how should I clean or replace the air filter?
- I am unable to connect my Mac to my product. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- What type of equipment can I connect to my product?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I secure the HDMI cable on my product?
- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- How do I connect my image source to my product?
- Can I connect my product to a network?
- How do I set up a wireless connection?
- Can I attach other USB devices to the port for the wireless LAN module?
- Can I use a USB connection to project from my computer?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- How can I adjust the colors?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to my product's Video or S-Video port. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- How can I improve the image quality?
- Can I display on the screen and a computer monitor simultaneously?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- How do I project in split screen mode?
- How do I select the image source?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image is not rectangular. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
- How do I clean my product case?
- How do I replace the lamp?
- When and how should I clean the lens?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- I forgot my product's password. What should I do?
- How should I transport my product?
- Can I connect my product to external speakers?
- What are the different Color Modes used for?
- What accessories are available for my product?
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview of using EasyMP Network Projection.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document provides technical specifications for this product.
This document describes Epson's limited warranty for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720