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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- The image on my screen appears red, pink, or magenta. What should I do?
- The product indicates an error. What should I do?
- Can my product do rear projection?
- How do I reset the lamp timer to zero?
- How do I set a password on my product?
- There is no sound. What should I do?
- How do I setup a wireless connection?
- Can I connect my product to a network?
- How can I improve the image quality?
- When and how should I clean or replace the air filter?
- How do I set up my product?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I connect a USB device or camera to my product?
- How do I setup a wireless connection?
- I am having trouble projecting through a USB connection. What should I do?
- Can I connect my product to a network?
- Can my product do rear projection?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I present images from an external drive or flash memory drive?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I configure multiple projectors of the same model with the same projector settings?
- How do I connect my iOS or Android device to my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see static or noise in the image. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image is not rectangular. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How do I select the image source?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How soon should I see an image after I press the power button?
- The image from my computer appears stretched when it's projected. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I adjust the colors?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- How can I improve the image quality?
- Can I display on the screen and a computer monitor simultaneously?
- What image size can be projected?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I clean the Obstacle Sensor?
- How do I clean the projection window?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- How do I clean my product case?
- Can I access the lamp and air filter with the ceiling or wall mount installed?
- How do I get a replacement lamp for my product?
- Which operating systems does USB Display support?
- How do I set a password on my product?
- I am not receiving mail when a product problem occurs. What should I do?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- How do I install the USB Display software on my computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- What accessories are available for my product?
- I forgot my product's password. What should I do?
- How should I transport my product?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- My 802.11g wireless connection is not operating at the full speed of 54MB/sec in Ad Hoc mode. What should I do?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- What is my product's native resolution?
- Is there a recommended sequence of turning on my product and peripherals?
- How do I disable my product's automatic input source search?
- Can I use the product mount for the PowerLite 470/480i/475W/485W or BrightLink 475Wi/480Wi/485Wi with my product?
This guide describes how to mount the ultra short-throw projectors BrightLink 575Wi/585Wi/575Wi+/585Wi+ and PowerLite 570/575W/580W/585W to a wall using the included Epson wall mount.
This document will assist you with product installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Get support information and documentation for the Adapter Plate.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document will assist you with installation and usage of the Ultra-Short Throw Wall Mount (ELPMB43). It also explains how to install the Control Pad and Touch Unit after wall mount installation. For additional Information refer to the ELPMB43 product support page.
This document contains the templates to be used when mounting the projector.
Note: For accurate placement, make sure you print these sheets at full size. Do not reduce or enlarge.
This document contains an overview and basic and in-depth usage instructions for EasyMP Multi PC Projection Operation Guide v1.20.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about using EasyMP Network Projection and how to install the software.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This guide provides information for selecting a compatible mount.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720