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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I reset the lamp timer to zero?
- How do I replace the lamp?
- How do I set a password on my product?
- What accessories are available for my product?
- When and how should I clean or replace the air filter?
- There is no sound. What should I do?
- How do I setup a wireless connection?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- Nothing projects on the screen. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- What type of equipment can I connect to my product?
- How do I connect my image source to my product?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- How do I connect a USB device or camera to my product?
- Can I connect my product to a network?
- How do I setup a wireless connection?
- Can I project images from a computer over a USB connection?
- How do I present images from an external drive or flash memory drive?
- Can my product do rear projection?
- I am having trouble projecting through a USB connection. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my iOS or Android device to my product?
- Can I attach other USB devices to the port for the wireless LAN module?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product indicates an error. What should I do?
- The power light will not turn on. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How soon should I see an image after I press the power button?
- The image from my computer appears stretched when it's projected. What should I do?
- How do I select the image source?
- How can I adjust the colors?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- How can I improve the image quality?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- When and how should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I set a password on my product?
- How do I install the USB Display software on my computer?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- How should I transport my product?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- Which wireless security modes does my product support?
- How do I use the wireless projection feature?
- The product won't go into sleep mode. What should I do?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview and basic and in-depth usage instructions for EasyMP Network Projection.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document provides technical specifications for this product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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