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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
Select the questions to view the answers
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I access the lamp and air filter while the ceiling mount is installed?
- The product's status lights don't flash or turn on. What should I do?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product's light(s) indicate an error. What should I do?
- How do I install the USB Display software on my computer?
Select the questions to view the answers
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I configure my product for rear and/or ceiling placement?
- How do I set up my projector?
- How do I project two images simultaneously?
- How do I set a password on my product?
- How do I connect a USB device or camera to the projector?
- How do I connect my image source to the product?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I change the image source?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I connect my image source to the product?
- How do I change the image source?
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
Select the questions to view the answers
- The product's status lights don't flash or turn on. What should I do?
- I see the message <strong>Not Supported</strong>. What should I do?
- The product's light(s) indicate an error. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- The displayed image is not rectangular. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
Select the questions to view the answers
- Can I access the lamp and air filter while the ceiling mount is installed?
- How do I reset the lamp timer?
- When and how should I clean or replace the air filter?
- How should I clean the projector case?
- How should I clean the lens?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How should I clean the projector case?
- How do I replace the lamp?
- How should I clean the lens?
- How do I reset the lamp timer?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The product won't go into sleep mode. What should I do?
- I forgot the projector's password. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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