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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- Can I attach other USB devices to the port for the wireless LAN module?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I mount my projector on the wall?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Who do I contact for technical support on the Epson mounts?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- How do I project an image from my Chromebook?
- How do I set a password on my product?
Select the questions to view the answers
Select the questions to view the answers
- How do I project an image from my Chromebook?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I attach other USB devices to the port for the wireless LAN module?
- Nothing projects on the screen. What should I do?
- How do I connect a USB device or camera to the projector?
- How do I set a password on my product?
- How do I connect speakers to the product?
- How do I project multiple images simultaneously?
- How do I set up my projector?
- How do I connect my image source to the product?
- How do I connect directly to a smartphone or tablet?
- How do I connect a streaming media player?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I mount my projector on the wall?
- How do I configure my product for rear and/or ceiling placement?
- How do I project a playlist?
- Can I project images from multiple devices at the same time?
- How do I project images from a USB storage device?
- How do I set up a wired connection with the product?
- How do I set up a streaming device with the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
Select the questions to view the answers
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- The product's status lights don't flash or turn on. What should I do?
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- The displayed image is not rectangular. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
Select the questions to view the answers
Select the questions to view the answers
- Which operating systems support the Epson Projector Content Manager software?
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- What is a project in the Epson Projector Content Manager software?
- Which software should I use to manage playlists?
Select the questions to view the answers
Select the questions to view the answers
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- The product won't go into sleep mode. What should I do?
Installation Guide - Ultra-Short Throw Wall Mount (ELPMB62)
PDF
This guide describes how to mount the ultra-short-throw projector to a wall using the Epson ELPMB62 wall mount.
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Epson iProjection Business & Education Flyer
PDF
Mounting Templates (ELPMB62)
PDF
Contains the templates to use when mounting a projector with the ELPMB62 mount. Be sure to use the mount that is compatible with your projector.
Note: For accurate placement, make sure you print these sheets at full size. Do not reduce or enlarge.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson Projector Content Manager
PDF
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
Operation Guide - Epson Projector Management v5.40
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v3.xx (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Projector Mount Compatibility Guide
PDF
This guide provides information for selecting a compatible mount.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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