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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
- How do I obtain a replacement remote control?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product's buttons don't work. What should I do?
- Can I attach other USB devices to the port for the wireless LAN module?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I mount my projector on the wall?
- How do I enter an IP address with the numeric key pad on the remote control?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
- Which operating systems support the Epson Projector Content Manager software?
- How do I install the USB Display software on my computer?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Epson iProjection Business & Education Flyer
PDF
Installation Guide - Wall Mount (ELPMB64)
PDF
This document will assist you with installation using the Wall Mount (ELPMB64).
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson Projector Content Manager
PDF
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
Operation Guide - Epson Projector Management v5.40
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v3.xx (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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