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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Other
- How can I improve the image quality?
- When I try to make a TCP/IP connection to the HQV Video Processor, it doesn't respond. What should I do?
- Which product settings should I select when using the HQV Video Processor, for best image results?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean the air filter?
- Why is the image clipped when I view 16:9 images with the HQV Video Processor?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- No picture appears on the screen. What should I do?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- Which type of video equipment can I connect to my product?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- The colors in the projected image don't look right. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- How can I improve the image quality?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How can I invert the projected image?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- Why is the image clipped when I view 16:9 images with the HQV Video Processor?
- Which product settings should I select when using the HQV Video Processor, for best image results?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How often does the air filter need to be cleaned or replaced?
- How do I clean the air filter?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
- Is there a recommended sequence of turning on my product and peripherals?
- What do the lights on top of my product indicate?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- What accessories are available for my product?
- How should I transport my product?
- What is the foam pad around the lens for?
- How long is the warranty on the spare lamp included with my product?
- The ceiling mount for my Pro Cinema 1080 HQV refers to the Pro Cinema 800. Do I have the correct one?
- When I try to make a TCP/IP connection to the HQV Video Processor, it doesn't respond. What should I do?
- I'm trying to turn my product on using the HQV Video Processor RS-232 link connection, but it won't turn on my product. What should I do?
- What is the RS232 command to retrieve my product's temperature status?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with product unpacking, installation and setup.
This document provides complementary or late-breaking information to supplement your product documentation.
This document lists part numbers and descriptions for user replaceable parts.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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