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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Specifications
- Wireless or Wired Connection
- Other
- What security measures does Epson recommend for its network products?
- How do I project an image from my iOS or Android device?
- Which accessories are available for the product?
- Which optional lenses are available for my product?
- How do I change my product's network name?
- How do I obtain a replacement remote control?
- Can my product do rear projection?
- Can the projector be accessed using different operating systems on the same network?
- The image from my computer appears stretched when it's projected. What should I do?
- The product's buttons don't work. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- What type of equipment can I connect to my product?
- Can my product do rear projection?
- How do I set my product settings for rear and/or ceiling placement?
- Can the projector be accessed using different operating systems on the same network?
- Is there a recommended sequence for turning on the projector and other equipment?
- Can the projector be viewed via the Network Neighborhood on a Windows computer?
- How do I connect my image source to the product?
- How do I set a password on my product?
- Can I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
- Can I use a USB connection to project from my computer?
- My projected images are getting darker or starting to deteriorate. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- I am using an optional short throw lens and the image is out of focus. What should I do?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- The image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- How do I access the Crestron Connected settings for my projector since Adobe Flash is no longer supported?
- How soon should I see an image after I press the On button?
- The product won't go into sleep mode. What should I do?
- Which accessories are available for the product?
- Does the product offer network control capabilities?
- Which optional lenses are available for my product?
- How should I transport the product?
- How do I select the image source?
- What security measures does Epson recommend for its network products?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview, and usage instructions for the Epson Projector Professional Tool software.
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides quick reference for common uses of your product.
This document will assist you with using the optional HDBaseT Transmitter (ELPHD01/V12H547020)
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720