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- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I uninstall and reinstall the product software?
- How should I clean the product?
- How do I decide which scanning resolution to select when scanning?
- How can I convert my scanned documents to a PDF file?
- I am unable to scan multiple images at one time. What should I do?
- Can I set up the product to automatically work like a copy or a fax machine?
- How do I improve the appearance of my scanned images?
- My product does not turn off. What should I do?
Select the questions to view the answers
- How do I improve the appearance of my scanned images?
- A line or line of dots always appears in my scanned images. What should I do?
- I see only a few dots in my scanned image. What should I do?
- My scanned image is distorted. What should I do?
- The edges of my original do not scan. What should I do?
- My scanned image is too dark when using Epson Scan. What should I do?
- The colors are patchy or distorted at the edges of my image. What should I do?
- Straight lines in my image come out crooked. What should I do?
- The images are rotated incorrectly. What should I do?
- The scanned colors differ from the original colors when using Epson Scan. What should I do?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- When scanning, an image on the back of my original appears in my scanned image. What should I do?
- How do I restore the color in my photos as I scan them?
- How can I remove dust marks from my originals as I scan them?
- The product is not recognizing characters well when using Epson Scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My computer doesn't recognize the product. What should I do?
- How do I decide which scanning resolution to select when scanning?
- How do I uninstall and reinstall the product software?
- Who do I contact for support on the software that came with my product?
- Can I set up the product to automatically work like a copy or a fax machine?
- How can I convert my scanned documents to a PDF file?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
- I see the message Image size is too large. What should I do?
- Does Epson make drivers for Linux?
Select the questions to view the answers
- The Ready light does not turn on or flashes. What should I do?
- Why does scanning take so long?
- My product does not turn off. What should I do?
- My product does not turn on. What should I do?
- How should I transport my product?
- What do the product's lights indicate?
- I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
Start Here
PDF
This document contains quick setup instructions for this product.
User's Guide
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PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty for U.S. and Canada.
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Notices and Warranty for Latin America
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
Product Specifications
PDF
This document provides technical specifications for this product.
Quick Reference - Document Capture Pro 2.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 2.0.
Quick Reference - Document Capture Pro 3.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 3.0.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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