Select the questions to view the answers
- How should I clean the product?
-
The product doesn't start when I press the
Start button. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- Which software comes with my product?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I uninstall and reinstall the product software?
- A line or line of dots always appears in my scanned images. What should I do?
- How can I convert a document to a PDF file?
- Can I use the scan to cloud feature with my product using my PC?
- I see dark vertical lines in my scanned document. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- My scanned image looks a little blurry. How do I make it sharper?
- I'm scanning business cards and the left side of the scanned image is missing some data. What should I do?
- I'm scanning a color document but the colors don't match the original. What should I do?
- I'm scanning a color document but the image is too dark. What should I do?
- I'm scanning a color document but the image appears washed out or too light. Why?
- I'm scanning a letter-sized document and the left side of the scanned image is missing some data. What should I do?
- I scanned a document and I see streaks on the image. What should I do?
- I see dark vertical lines in my scanned document. What should I do?
- I'm scanning a business card using the Auto size setting and my scanned imaged shows a black rectangle next to the scanned image. Why?
- I'm scanning business cards and I see cropping on the top and bottom of the scanned image. Why?
- How do I improve the appearance of my scanned images?
- I see only a few dots in my scanned image. What should I do?
- A line or line of dots always appears in my scanned images. What should I do?
- My scanned image is distorted. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The Correct Document Skew setting is disabled in the Epson Scan software. What should I do?
- How do I enable Preview in EPSON Scan?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I decide which scanning resolution to select when scanning?
- How do I uninstall and reinstall the product software?
- Which software comes with my product?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- I see the message Image size is too large. What should I do?
- Who do I contact for support on the software that came with my product?
- Does Epson make drivers for Linux?
Thank you for your interest in Epson. To subscribe and receive promotional emails, please visit Epson Global to find your local site.