- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- How do I install the software for my product if I don't have the CD?
- My computer doesn't recognize the product. What should I do?
- How do I load plastic cards in the input tray?
- How can I scan thick or special paper?
- What do my product's lights indicate?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- Paper jammed in my product. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How many sheets of paper can I load in my product's input tray?
- How should I transport my product?
Select the questions to view the answers
Select the questions to view the answers
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Only part of my document scans. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I uninstall the product software?
- How can I scan with Document Capture Pro?
- My product software doesn't work properly. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- Who do I contact for support on the software that came with my product?
- I've tried to install my product's software for a USB connection, but cannot complete the installation. What should I do?
- How do I install the software for my product if I don't have the CD?
- After I updated to Windows 8, my product's software is missing. What should I do?
- Can my product be networked?
- My computer doesn't recognize the product. What should I do?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- How do I scan using Document Capture Pro 2.0?
- The ISIS Driver is not installed in Windows after I installed the software from my product CD. What should I do?
- Is this product compatible with Mac operating systems?
- How do I get a replacement CD for my product?
- Who do I contact for software support?
- The Correct Document Skew setting is disabled in the scanner software. What should I do?
Select the questions to view the answers
- How many sheets of paper can I load in my product's input tray?
- How do I load plastic cards in the input tray?
- What optional equipment is available for my product?
- How can I scan thick or special paper?
-
The product doesn't start when I press the
button. What should I do?
- What do my product's lights indicate?
- How do I reset the product's roller counter?
- How should I transport my product?
- What type of documents can I scan using the carrier sheet?
- Does my product have a security slot?
- What type of cable do I use to connect the product to my computer?
- The product does not turn on. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
