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Support
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- Top FAQs
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
- How often should I stir the High-Density black ink in the ink tank?
- Where can I get the Communication Driver, utilities, or the firmware software for my product?
- Can I sublimate to 100% cotton or a cotton/polyester blend?
- Does my product come with an Epson printer driver?
- Which software comes with my product?
- Which media does my product support?
- Which media width does my product support?
- Which media does Epson recommend?
- How should I dispose the waste ink?
- Which interfaces does my product support?
- What is High-Density black ink?
- How do I refill the ink tanks?
- What is the capacity of the waste ink bottle?
- Do I need to install a new chip unit each time I refill the ink tank with a new ink pack?
- Can I use my product when the waste ink bottle is not installed?
- What size ink packs are available?
- When should I replace the ink tank?
- How many ink tanks are in my product?
- Can I use my product while the ink tanks are not installed?
- Are other types of black ink available for my product?
- Can I use my product's ink packs and ink tanks with other Epson products?
- Can I wait to refill the ink tanks until they are completely empty?
- What is the capacity of the ink tanks?
- Can I reuse the chip unit that's on an ink pack?
- Does my product come with an Epson printer driver?
- Which interfaces does my product support?
- Can I set the date and time on my product?
- Which software comes with my product?
- Where can I get the Communication Driver, utilities, or the firmware software for my product?
- How do I save my Epson printer driver presets so I can restore them if I reinstall the Epson printer driver in Windows?
- How do I install the ICC profiles in Windows XP or Windows 7?
- How do I determine my printer driver version on my Mac?
- How do I manually install the Epson ICC profiles on my Mac?
- Where are the ICC profiles located for my printer on my Mac?
- My print job disappears from the Windows print queue but does not print. What should I do?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document provides step-by-step instructions on replacing the Ink and Chip Unit for this product.
This document contains information about using this product on a network.
Learn more about Epson’s remote monitoring system for professional printers.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides technical specifications for this product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-1305
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3131 Katella Ave.
Los Alamitos, CA 90720