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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I print in black/grayscale only?
- How do I connect my product to my wireless network using my product's control panel?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- How do I print double-sided?
- My printout is blurry or smeared. What should I do?
- I'm having paper feed problems. What should I do?
- I see the message Printer is Offline. What should I do?
- I replaced an ink cartridge and my product is displaying an ink-related error message. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print in black/grayscale only?
- How do I print double-sided?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on transparencies?
- Can I print on CDs and DVDs?
- How do I restore the colors in faded photos?
- How do I use the control panel buttons to copy a document, photo, or CD/DVD Design?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- Printing is slow. What should I do?
- Can I make a copy if an ink cartridge is expended in my product?
- How do I use the copy feature to print a label on a CD/DVD?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. What should I do?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- I replaced an ink cartridge and my product is displaying an ink-related error message. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Can I just pull the memory card out of my product when I'm finished printing?
- Which memory cards are compatible with my product?
- How do I access a memory card inserted in my product?
- Can I still read or write to a memory card if an ink cartridge is expended in my product?
- What is the largest supported memory card for my product?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- Does the type of paper I use really make a difference?
- What kind of paper gives the best results for high quality printing?
- How do I know which paper or media type to select in my product's driver?
- Can I print on sheet labels?
- Can I print on vellum paper?
- Can I use hole-punched paper with my product?
- My printout has lines running through it. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has incorrect margins. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has a slight slant. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My images and text are not centered when I copy or print on a CD or DVD. What should I do?
- Can I edit documents that I have scanned with Epson Scan?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- My product doesn't detect my photos placed on the scanner glass when I use the Copy/Restore Photos function on the control panel. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How do I use the control panel buttons to scan a photo to a memory card or USB drive?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I use the control panel buttons to scan?
- How do I use the control panel buttons to automatically scan a photo or document and attach the scanned image to an email?
- Can I scan from my product's control panel to my computer over a network connection?
- I am unable to scan from my product's control panel. What should I do?
- Can I still scan if an ink cartridge is expended in my product?
- I am unable to scan from my computer. What should I do?
- What is the maximum number of pages that I can scan into one PDF file?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- How do I turn off Epson Status Monitor in Windows?
- How do I set default print settings when I print from Windows or my Mac?
- Can I use my product on a network?
- Is manual duplex (double-sided) printing supported in OS X with my product?
- What information do I need to know before I install my product on my wireless network?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- I'm having problems installing the software. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What should I do?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- I cannot edit the CD jacket I am creating using Epson Print CD. What should I do?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- How can I get a replacement CD for my product?
- How do I change the default settings for the Scan to PC feature?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I store and display my photos?
- How should I transport my product?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
- My product will not wake up when I try to print with a wireless connection. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about setting up your product on a wireless network.
Please see our step–by–step video for additional wireless setup information, or Search our FAQs for Setup or Error Information
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product and describes Epson's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T099220
Cyan | PDF -
Part Number: T099520
Light Cyan | PDF -
Part Number: T099420
Yellow | PDF -
Part Number: T099620
Light Magenta | PDF -
Part Number: T098320
Magenta, High Capacity | PDF -
Part Number: T098420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T098520
Light Cyan, High Capacity | PDF -
Part Number: T098220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T099320
Magenta | PDF -
Part Number: T098120
Black, High Capacity | PDF -
Part Number: T098620
Magenta, High Capacity | PDF
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720