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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I am unable to scan from my computer. What should I do?
- I'm having problems installing the software. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- I am unable to connect my product to a wireless network. What should I do?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- My printout has incorrect or missing colors. What should I do?
- I'm having paper feed problems. What should I do?
- How do I change the ink cartridges?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I set up my product for the fastest printing?
- Can I print on CDs and DVDs?
- Can I print my photos directly from a camera?
- How do I use the copy feature to print a label on a CD/DVD?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- Which ink cartridges should I use with my product?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- My images and text are not centered when I copy or print on a CD or DVD. What should I do?
- When I print, my product cuts off some of the characters on the right side of the page. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout is blurry or smeared. What should I do?
- The printout is grainy. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- How do I make a borderless print?
- The image look inverted, as if viewed in a mirror. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- My product detects only one of two photos placed on the scan bed when I use the reprint/restore function on the control panel. What should I do if m
- My product detects only one of two photos placed on the scan bed when I use the copy function on the control panel. What should I do?
- When I scan using Epson Scan, the preview window is in landscape view. How can I change it to portrait view?
- I am unable to scan from my computer. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I use the control panel buttons to scan a photo to my memory card?
- Can I scan if an ink cartridge is expended in the product?
- How do I set default print settings when I print from Windows or my Mac?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- Epson Print CD quits unexpectedly when printing from my Mac. What should I do?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- I'm having problems installing the software. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- How do I install the latest scanner driver on my Mac?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides quick reference for common uses of your product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4382
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Los Alamitos, CA 90720