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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
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- What security measures does Epson recommend for its network products?
- The fax header gets cut off when I send a fax. What should I do?
- How do I print labels in Microsoft Office?
- How do I determine the number of pages the product has printed?
- My product is printing blank pages. What should I do?
- How do I print a multi-page document from my computer so it stacks in the correct page order?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- How do I manually assign a static IP address to my product?
- How do I print labels in Microsoft Office?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- How do I print a multi-page document from my computer so it stacks in the correct page order?
- It takes a long time to copy a document. What should I do?
- Printing or scanning is slow over my wireless connection. What should I do?
- Can I use digital voicemail with my fax?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- Do I need a filter if I'm faxing over a DSL?
- The fax header gets cut off when I send a fax. What should I do?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- How do I add a pause when I enter a fax number on the product's control panel?
- How many pages can I store in the fax memory?
- How do I change the baud rate or fax speed on my product?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- Will I lose faxes if the product is turned off?
- What does a flashing fax reception light mean?
- How do I save faxes to my Windows computer instead of printing them?
- How do I save faxes to my Mac instead of printing them?
- Can I use the Epson FAX Utility to receive faxes on my computer?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Which functions are available on my product when the ink cartridge is expended or not installed?
- How do I know when the ink cartridge needs to be replaced?
- What is my product doing after I install a new ink cartridge?
- Can my product still print if the ink cartridge is expended or not installed?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- How do I enlarge an image I scanned with Epson Scan 2?
- How do I scan a document so I can edit the text in word processing software?
- Where do I place a legal-size document on my product to scan it?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- Who do I contact for software support?
- Does Epson make drivers for Linux?
- How do I obtain the latest product software for Windows or my Mac?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- How do I manually assign a static IP address to my product?
- How do I set up my product for wireless printing in Windows?
- How do I set up my product for wireless printing on my Mac?
- Can I set up my product for both a USB and network connection?
- How do I find my SSID and network password?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- Does Epson have a program where I can donate my working electronic equipment?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- What security measures does Epson recommend for its network products?
- How do I determine the number of pages the product has printed?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
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Part Number: T11J120
Black Ink Cartridge | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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