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Support
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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
- What driver should I use if my product is not listed?
- My product intermittently looses data with a serial connection set to a 9600 baud rate or higher. What should I do?
- Are dip switches used to change settings on my product?
- My product will not print through a PC serial connection. What should I do?
- What are the common escape codes for my product?
- How do I create a custom paper size in the Server Properties?
- Can I print on checks that are 3-inches in length?
- Why does my product stop or pause in the middle of a large print job?
- When I print from my non-Windows application, lines appear as italic characters. What should I do?
- What is the recommended duty cycle for my product?
- What is the recommended duty cycle for my product?
- My product will not print through a PC serial connection. What should I do?
- What are the common escape codes for my product?
- My product does not load paper to the correct top-of-form position. How can I change the position?
- My product intermittently looses data with a serial connection set to a 9600 baud rate or higher. What should I do?
- Does my product print landscape fonts?
- Why does my product stop or pause in the middle of a large print job?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains information regarding the initial setup and installation for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, information on using options, and describes Epson's limited warranty for this product.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4322
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720