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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Other
Select the questions to view the answers
- The product's light(s) indicate an error. What should I do?
- The projector sees the Bluetooth speaker but does not connect to it. What should I do?
- There is no sound. What should I do?
- What security measures does Epson recommend for its network products?
- The image and audio do not sync when I connect a Bluetooth audio device to the projector. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- I'm having trouble setting up my Netflix or other streaming service account with my product. Where can I find help information?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- Can I extend the life of the lamp by adjusting the lamp's consumption level?
Select the questions to view the answers
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
Select the questions to view the answers
- How do I obtain a replacement remote control?
- The product's buttons don't work. What should I do?
- How do I obtain a replacement remote control?
- The remote control doesn't work. What should I do?
- I can't access or navigate the Android TV menu after pairing the remote. What should I do?
- One of my Android TV remotes works with my projector, but the other one does not. What should I do?
Select the questions to view the answers
- Can I extend the life of the lamp by adjusting the lamp's consumption level?
- The product won't go into sleep mode. What should I do?
- I'm having trouble setting up my Netflix or other streaming service account with my product. Where can I find help information?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- What security measures does Epson recommend for its network products?
Quick Setup and Warranty
PDF
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 Command Codes for Home Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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