Due to recent events, our hours of operation have temporarily been reduced. To ensure uninterrupted support, please use the self-help tools offered on our website. If you need to contact us, we urge you to email us with your questions by clicking the "Contact Us" tab below, rather than call. We apologize for any inconvenience this may cause and we appreciate your patience.
Error While Adding
Epson Home Cinema 5050UB
- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- The product's light(s) indicate an error. What should I do?
- Which 3D glasses can I use with my Epson RF 3D product?
- The displayed image is not rectangular. What should I do?
- How do I connect my image source to the product?
- How do I view 3D images?
- How do I replace the lamp?
- The 3D image does not display correctly. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
Select the questions to view the answers
- How do I view 3D images?
- How do I establish a connection between the 3D glasses and the projector?
- Which 3D glasses can I use with my Epson RF 3D product?
- Which 3D accessories are available for my product?
- Which screen type should I use with 3D projection?
- Does my product support frame sequential 3D?
Select the questions to view the answers
- How do I connect speakers to the product?
- How do I connect my image source to the product?
- Nothing projects on the screen. What should I do?
- How do I change the image source?
- How do I configure my product for rear and/or ceiling placement?
- Which type of equipment can I connect directly to my product?
- Can I connect a component video source to the projector's PC port?
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- How do I connect my projector to a Mac?
- Can I use a USB connection to project from my computer?
Select the questions to view the answers
Select the questions to view the answers
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The 3D image does not display correctly. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- How can I improve the image quality?
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
Select the questions to view the answers
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I charge the Epson RF 3D active shutter glasses?
- How should I clean the lens?
- How should I clean the projector case?
- How should I clean the 3D glasses?
- How do I reset the lamp timer?
- Can I access the lamp and air filter while the ceiling mount is installed?
Select the questions to view the answers
Select the questions to view the answers
- How should I transport the product?
- Which user replaceable parts or accessories are available for my product?
- Can I control my product over a network?
- Does my product come with cables to connect to video or audio sources?
- The product won't go into sleep mode. What should I do?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Warranty Statement for U.S. and Canada.
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
Hours :
NOTICE: Due to recent events, our hours of operation have temporarily changed to Monday – Friday 7:00 am – 4:00 pm (PT). We apologize for any inconvenience this may cause and we appreciate your patience.
Stay Connected with Epson
Thank you for signing up!
Keep an eye out for our great offers and updates.
We apologize, it looks like the system is down. Please try again later.
Please enter a valid email address
You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3840 Kilroy Airport Way, Long Beach, CA 90806 or call 1-800-463-7766.