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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Other
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- How do I update the product's firmware?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- Which 3D glasses can I use with my Epson RF 3D product?
- The product's light(s) indicate an error. What should I do?
- How do I view 3D images?
- The displayed image is not rectangular. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
- How can I improve the image quality?
- How do I connect my image source to the product?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
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- How do I view 3D images?
- How do I establish a connection between the 3D glasses and the projector?
- Which 3D glasses can I use with my Epson RF 3D product?
- Which 3D accessories are available for my product?
- Which screen type should I use with 3D projection?
- Does my product support frame sequential 3D?
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- How do I connect speakers to the product?
- How do I connect my image source to the product?
- How do I configure my product for rear and/or ceiling placement?
- Which type of equipment can I connect to my product?
- Can I use a USB connection to project from my computer?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- Can I connect a component video source to the projector's PC port?
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- Will any wireless network adapter work in my product?
- How do I connect my projector to a Mac?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
Select the questions to view the answers
Select the questions to view the answers
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The 3D image does not display correctly. What should I do?
- Nothing projects on the screen. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- How do I change the image source?
- The image appears stretched when I project from my computer. What should I do?
- How can I improve the image quality?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
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- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I charge the Epson RF 3D active shutter glasses?
- How should I clean the lens?
- How should I clean the projector case?
- How should I transport the product?
- How should I clean the 3D glasses?
- How do I reset the lamp timer?
- Can I access the lamp and air filter while the ceiling mount is installed?
Select the questions to view the answers
- Which user replaceable parts or accessories are available for my product?
- Can I control my product over a network?
- How do I update the product's firmware?
- The Frame Interpolation setting is gray or not available. What should I do?
- Does my product come with cables to connect to video or audio sources?
- The product won't go into sleep mode. What should I do?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson iProjection v2.20 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Warranty Statement for U.S. and Canada.
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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