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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Wireless or Wired Connection
- Other
- The product's light(s) indicate an error. What should I do?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- The 3D image does not display correctly. What should I do?
- How do I connect my image source to the product?
- The displayed image is not rectangular. What should I do?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- Which user replaceable parts or accessories are available for my product?
- Part of my image is blurry or out of focus. What should I do?
- How do I connect speakers to the product?
- How do I connect my image source to the product?
- Nothing projects on the screen. What should I do?
- How do I change the image source?
- How do I configure my product for rear and/or ceiling placement?
- Can I connect a component video source to the projector's PC port?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- Can I use a USB connection to project from my computer?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The 3D image does not display correctly. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- How can I improve the image quality?
- Can I brighten the image when I project a 4K HDR signal?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I charge the Epson RF 3D active shutter glasses?
- How should I clean the lens?
- How should I clean the projector case?
- How should I clean the 3D glasses?
- How do I reset the lamp timer?
- Can I access the lamp and air filter while the ceiling mount is installed?
- How should I transport the product?
- Which user replaceable parts or accessories are available for my product?
- Can I control my product over a network?
- The product won't go into sleep mode. What should I do?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains the Open Source Software License information for this product.
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720