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Support
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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Other
- When and how should I clean or replace the air filter?
- The product indicates an error. What should I do?
- How do I replace the lamp?
- When should I replace the projection lamp?
- 3D content does not display or does not display correctly. What should I do?
- What are the different Color Modes used for?
- When and how should I clean the lens?
- Which 3D glasses can I use with my Epson RF 3D projector?
- How do I clean my product case?
- How soon should I see an image after I press the power button?
- How do I secure the HDMI cable on my product?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can my product do rear projection?
- How do I connect my iOS or Android device to my product?
- What type of equipment can I connect to my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can I connect my product to a network?
- 3D content does not display or does not display correctly. What should I do?
- How do I use the Picture-in-Picture feature?
- The image is not rectangular. What should I do?
- How do I select the image source?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see static or noise in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How soon should I see an image after I press the power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player to my product's Video port. What should I do?
- How can I improve the image quality?
- How can I adjust the colors?
- I see dark vertical bands when projecting from a computer. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- The image on my screen appears red, pink, or magenta. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- How do I clean the 3D glasses?
- When and how should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- When should I replace the projection lamp?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains quick setup instructions for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Mail :
3131 Katella Ave.
Los Alamitos, CA 90720