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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Wireless or Wired Connection
- Other
- The product's light(s) indicate an error. What should I do?
- How do I replace the lamp?
- How do I set up my projector for a wireless connection?
- When and how should I clean or replace the air filter?
- Nothing projects on the screen. What should I do?
- What do the different Color Modes do?
- Which accessories are available for the product?
- The 3D image does not display correctly. What should I do?
- Can I connect speakers to the product?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- How do I set up my projector for a wireless connection?
- Nothing projects on the screen. What should I do?
- How do I establish a connection between the 3D glasses and the projector?
- Can I connect speakers to the product?
- How do I change the image source?
- How do I connect my image source to the product?
- Which type of equipment can I connect to my product?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I set my product settings for rear and/or ceiling placement?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- Is there a recommended sequence for turning on the projector and other equipment?
- Can I access my product from different operating systems on the same network?
- Can my product do rear projection?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- Can I connect a component video source to the projector's PC port?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
- Can I use a USB connection to project from my computer?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The 3D image does not display correctly. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- My projected images are getting darker or starting to deteriorate. What should I do?
- How can I improve the image quality?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I charge the Epson RF 3D active shutter glasses?
- How should I clean the projector case?
- When and how should I clean or replace the air filter?
- How should I clean the 3D glasses?
- How should I clean the lens?
- How do I replace the lamp?
- How do I reset the lamp timer?
- Can I access the lamp and air filter while the ceiling mount is installed?
- How should I transport the product?
- Which accessories are available for the product?
- Does my product offer network control capabilities?
- How soon should I see an image after I press the power button?
- I forgot my product's password. What should I do?
- The product won't go into sleep mode. What should I do?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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