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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Nothing projects on the screen. What should I do?
- The product's light(s) indicate an error. What should I do?
- How do I connect my image source to the product?
- The image is too dark or light, or the colors are incorrect. What should I do?
- There is no sound. What should I do?
- How do I change the image source?
- The displayed image is not rectangular. What should I do?
- How do I clean the projection window?
- How do I connect a USB device or camera to the projector?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can my product do rear projection?
- Can I connect my product to a network?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I set up my projector?
- How do I project two images simultaneously?
- How do I connect speakers to the product?
- How do I connect a USB device or camera to the projector?
- Nothing projects on the screen. What should I do?
- How do I set a password on my product?
- How do I change the image source?
- How do I connect my image source to the product?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product indicates an error. What should I do?
- The power light will not turn on. What should I do?
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- I see the message No Signal. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- 3D content does not display or does not display correctly. What should I do?
- How do I select the image source?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to my product's Video port. What should I do?
- How can I improve the image quality?
- I see dark vertical bands when projecting from a computer. What should I do?
- How can I adjust the colors?
- The image on my screen appears red, pink, or magenta. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean the lens?
- How do I clean my product case?
- When and how should I clean or replace the air filter?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- How do I clean the 3D glasses?
- How do I clean the projection window?
- How should I clean the projector case?
- When and how should I clean or replace the air filter?
- How do I clean the obstacle sensor?
- What accessories are available for my product?
- How should I transport my product?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- Does my product offer network control capabilities?
- The product won't go into sleep mode. What should I do?
- What is my product's native resolution?
- Which user replaceable parts or accessories are available for my product?
- I forgot the projector's password. What should I do?
- How should I transport the product?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions and describes Epson's limited warranty for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with product installation, and setup, and includes the Epson America, Inc. Limited Warranty (U.S./Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720