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Support
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- Top FAQs
- Connection or Setup
- Image Quality or Appearance
- Interactive Features
- Maintenance
- Software
- Sound
- Other
- Nothing projects on the screen. What should I do?
- How do I record a video?
- Where can I find updates for the ArcSoft software that came with my document camera?
- When I launch the ArcSoft Application Software, an image from my computer's built-in camera appears in the capture window. How do I change it to the document camera?
- How do I connect the document camera to my product?
- How do I download the TWAIN driver for my product?
- Do I need to install a special driver on my computer in order to use a document camera with Easy Interactive Tools 3.00?
- How do I make a time-lapse video?
- When I press the Menu button on the document camera while it is connected to a computer, nothing happens. What should I do?
- Video recordings created with an Epson document camera have no audio when played back on my computer using Easy Interactive Tools 3.00. Why?
- Nothing projects on the screen. What should I do?
- How do I connect the document camera to my product?
- I have a VGA cable and an HDMI cable connected to my product but I cannot toggle between the two sources. I can only display the HDMI source, why?
- How do I connect the document camera to a computer?
- What type of equipment can I connect to my product?
- How do I display the image from the document camera when using Easy Interactive Tools?
- Which White Balance options are available to correct room lighting?
- How do I display a slideshow?
- Part of my image is blurred or out of focus. What should I do?
- How do I project in split screen mode?
- The image brightness or colors are incorrect. What should I do?
- A color image displays in black and white. What should I do?
- When I switch the output source and display images from the computer, nothing happens. What should I do?
- When I launch the ArcSoft Application Software, an image from my computer's built-in camera appears in the capture window. How do I change it to the document camera?
- What format does Easy Interactive Tools 3.00 save video recordings in?
- Where can I find updates for the ArcSoft software that came with my document camera?
- Why can't I see the images on my SD card when it's inserted in the document camera?
- How do I record a video?
- How do I make a time-lapse video?
- How are my still images stored?
- What format are movies saved in?
- How do I turn off the document camera?
- What does the yellow light on the button indicate?
- How do I download the TWAIN driver for my product?
- Can I save images displayed by the document camera?
- What is the internal memory size of the document camera?
- How can I connect a USB mouse to make annotations without using a computer?
- Can I use a pen mouse to connect directly to my product for annotating?
- When I press the Menu button on the document camera while it is connected to a computer, nothing happens. What should I do?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains in-depth usage instructions for the software.
This document contains quick setup instructions and Epson's limited warranty for this product.
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For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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