Error While Adding
- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I connect my projector to a Mac?
- Can I place the projector on a table instead of mounting it on a wall?
- How do I obtain a replacement remote control?
- Can I access the air filter while the projector is mounted on the ceiling?
- The image appears stretched when I project from my computer. What should I do?
- The product's buttons don't work. What should I do?
- My product makes a hissing sound when I play audio or video from Windows 10 with a network connection. What should I do?
- The product's status lights don't flash or turn on. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
- Can I place the projector on a table instead of mounting it on a wall?
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I connect my projector to a Mac?
- Nothing projects on the screen. What should I do?
- How do I connect a streaming media player?
Select the questions to view the answers
- The image appears stretched when I project from my computer. What should I do?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The product won't go into sleep mode. What should I do?
- Does my product come with cables to connect to video or audio sources?
- I'm having trouble setting up Netflix or another streaming service with my product. Where can I find help information?
- I'm having trouble with the Android TV settings on my streaming device. Where can I find help information?
- How should I transport the product?
- Which user-replaceable parts or accessories are available for my product?
Quick Setup and Warranty for U.S. and Canada
PDF
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
Hours :
NOTICE: Due to recent events, our hours of operation have temporarily changed to Monday – Friday 7:00 am – 4:00 pm (PT). We apologize for any inconvenience this may cause and we appreciate your patience.
Stay Connected with Epson
Thank you for signing up!
Keep an eye out for our great offers and updates.
We apologize, it looks like the system is down. Please try again later.
Please enter a valid email address
You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3840 Kilroy Airport Way, Long Beach, CA 90806 or call 1-800-463-7766.