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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I project two images simultaneously?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I connect a USB device or camera to my product?
- How do I set my product settings for rear and/or ceiling placement?
- How do I set a password on my product?
- How do I select the image source?
- Can I use a USB connection to project images from my computer to my product?
- I am having trouble projecting through a USB connection. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I connect a USB device or camera to my product?
- How do I project two images simultaneously?
- Can I use a USB connection to project images from my computer to my product?
- Can my product do rear projection?
- How do I set a password on my product?
- How do I set up a wireless connection?
- Can I project from other external devices through the USB port used by the wireless LAN module?
- What type of equipment can I connect to my product?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I project images from a USB device or external drive?
- Can I connect my product to external speakers?
- How do I set my product settings for rear and/or ceiling placement?
- How do I connect my iOS or Android device to my product?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- How do I connect my projector to a Mac?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- The product indicates an error. What should I do?
- The power light will not turn on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- How do I select the image source?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How can I adjust the colors?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- My displayed image appears jittery or shaky when I connect a DVD player to my product's Video or S-Video port. What should I do?
- The image on my screen has a red, pink, or magenta cast when I project from a computer with a VGA connection. What should I do?
- My projected images are getting darker or starting to deteriorate. What should I do?
- How can I improve the image quality?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- When should I replace the projection lamp?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- How do I obtain a replacement remote control?
- How do I enter an IP address with the numeric key pad on the remote control?
- How do I install the USB Display software on my computer?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- Which accessories are available for my product?
- How should I transport my product?
- What are the different Color Modes used for?
- Can I project an image from my laptop to a computer monitor and the projection screen at the same time?
- I forgot my product's password. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- What is my product's native resolution?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview of using EasyMP Multi PC Projection utility.
This document contains information about using EasyMP Network Projection and how to install the software.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document describes Epson's limited warranty for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Los Alamitos, CA 90720