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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- I see a color cast over the projected image. What should I do?
- The product indicates an error. What should I do?
- How do I replace the lamp?
- Can I connect my product to a network?
- How do I connect my image source to my product?
- When and how should I clean or replace the air filter?
- What accessories are available for my product?
- How do I setup a wireless connection?
- I see the message No Signal. What should I do?
- When should I replace the projection lamp?
- I am having trouble projecting through a USB connection. What should I do?
- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- How do I connect a USB device or camera to my product?
- How do I setup a wireless connection?
- Can I connect my product to a network?
- What type of equipment can I connect to my product?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I present images from an external drive or flash memory drive?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I connect my image source to my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I attach other USB devices to the port for the wireless LAN module?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- The product indicates an error. What should I do?
- The power light will not turn on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see static or noise in the image. What should I do?
- How do I select the image source?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I improve the image quality?
- How can I adjust the colors?
- I see a color cast over the projected image. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I clean my product case?
- When should I replace the projection lamp?
- When and how should I clean the lens?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- How do I replace the lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- How do I install the USB Display software on my computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- I forgot my product's password. What should I do?
- How should I transport my product?
- What accessories are available for my product?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- Can I change my product's network name?
- The product won't go into sleep mode. What should I do?
- Does my product offer network monitoring and control capabilities?
- Is there a recommended sequence of turning on my product and peripherals?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview and basic and in-depth usage instructions for EasyMP Multi PC Projection Operation Guide v1.20.
This document contains an overview of using EasyMP Multi PC Projection utility.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about using EasyMP Network Projection and how to install the software.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview and basic and in-depth usage instructions for EasyMP Slide Converter.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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