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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- What security measures does Epson recommend for its network products?
- Part of my image is blurred or out of focus. What should I do?
- What is the EMP Monitor software?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I replace the lamp?
- I see the message No Signal. What should I do?
- How do I play sound through my product?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- The message Not Supported is displayed. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can my product be connected to a network?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I adjust the colors?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Why does the image/picture have a blue, red, or green cast or haze when I connect my video equipment (DVD player, satellite receiver, etc.) to my product using a component-to-VGA video cable?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling or wall mount installed?
- What is the storage life for an lamp?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- Is the EMP Monitor software compatible with a Mac?
- What is the maximum number of projectors that can be registered in EMP Monitor?
- My product show up in the EMP Monitor window. What should I do?
- What is the EMP Monitor software?
- Is my product accessible from different OS platforms?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Image menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- When running my PowerPoint slideshow, the slide is not filling my 16 x 10 screen. What should I do?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What is the RS232 command to retrieve my product's temperature status?
- What is the recommended length for VGA cables?
- Can my product output in high-definition?
- How do I control my product remotely over a network?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains projector and mount dimensional drawings in PDF format.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains information such as tips for using the product or common questions and answers.
This guide provides information for selecting a compatible mount.
This document provides complementary or late-breaking information to supplement your product documentation.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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