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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- There are vertical lines in my projected image. What should I do?
- The colors in the projected image don't look right. What should I do?
- I see the message No Signal. What should I do?
- How and when should I clean the lens?
- There is no sound. What should I do?
- Does the PowerLite 821p offer network monitoring and control capabilities?
- What do my product's lights indicate?
- The image on my screen appears red, pink, or magenta. What should I do?
- How do I replace the lamp?
- The Power light will not turn on. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My image does not appear on the screen. What should I do?
- The colors in the projected image don't look right. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- Part of my image is blurry or out of focus. What should I do?
- There are vertical lines in my projected image. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How should I replace the air filter?
- How should I clean the air filter?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- How do I replace the lamp?
- Where can I get a replacement lamp for my product?
- How and when should I clean the lens?
- What is the storage life for an lamp?
- Why doesn't my Mac video cable fit in my product's video connector?
- Is there a recommended sequence of turning on my product and peripherals?
- What do my product's lights indicate?
- How should I transport my product?
- I forgot my product's password. What should I do?
- Does the PowerLite 821p offer network monitoring and control capabilities?
- I entered the correct password, but my product won't accept it. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers
This document contains quick setup instructions for this product.
This document lists part numbers and descriptions for user replaceable parts.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720