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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Where can I find the serial number for my product?
- How do I play sound through my product?
- How do I connect my digital camera, document camera, or other device to my product?
- What video resolutions are supported by USB Display?
- Part of my image is blurred or out of focus. What should I do?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- What is the EMP Monitor software?
- Can I connect my product to a network?
- The product indicates an error. What should I do?
- Can I project images from a computer over a USB connection?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I present images from a digital camera or a USB storage device?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera, document camera, or other device to my product?
- I can't connect to my product using NS Connection. What should I do?
- How do I set up a wireless connection?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- I cannot connect my product to my Mac with the computer (VGA) cable that came with my product. What should I do?
- What type of devices Does my product's USB Type A port support?
- I am unable to connect my Mac to my product. What should I do?
- Can I play and project images from a DVD movie with USB Display?
- I cannot get the wireless 802.11a configuration to connect to the wireless network.
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I project my iPhone screen using my product?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- The power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I try to install the USB Display driver, I see the message Inadequate Permissions. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I see static or noise in the image. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I can't play movies from my computer on my product. What should I do?
- Why are my images distorted when I use the EasyMP slideshow feature?
- The image from my computer appears stretched when it's projected. What should I do?
- When I run my PowerPoint slideshow, the slide does not fill my 16:10 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- What is the storage life for an lamp?
- The remote control doesn't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the USB Display feature and the remote control as a wireless mouse at the same time?
- How do I obtain a replacement remote control?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- Can I access my product from different operating systems on the same network?
- What are the escape codes for my product?
- Is the EMP Monitor software compatible with a Mac?
- My product show up in the EMP Monitor window. What should I do?
- What is the EMP Monitor software?
- Can I use the Quick Wireless Connection Maintenance tool on the Epson website to create a Quick Wireless Connection USB key on a blank, off-the-shelf USB flash drive?
- Why doesn't my product's Slideshow feature recognize my JPG files?
- Can I use the USB Display feature on a Mac computer?
- Which software comes with my product?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- I can't turn on my product with EMP Monitor. What should I do?
- How do I convert a presentation from KeyNote to JPG so I can display the slides through the PC Free Slideshow feature?
- How do I convert a presentation from PowerPoint to JPEG so I can display the slides through the PC Free Slideshow feature?
- How do I install the USB Display on my product?
- My audio is still playing when another image source is selected. What should I do?
- There is no sound. What should I do?
- How do I play sound through my product?
- Should I use either a mono or stereo microphone with my product?
- Can I use a microphone with my product if my product is turned off and in standby mode (the power light is orange)?
- How do I adjust the microphone volume?
- The microphone I'm using does not work with my product. What should I do?
- Should I use either a dynamic or condenser microphone with my product?
- I get feedback noise from a microphone. What should I do?
- Will sound still play from a computer or video source (DVD player, video camera, USB device, etc.) that is connected to my product if my product is in standby mode?
- Can I adjust the tone of a microphone I use with my product?
- Why doesn't my microphone work with my product?
- Can I use a microphone from a PA (public address) system with my product?
- Can I use a USB microphone with my product?
- How do I increase the performance of external speakers connected to my product?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- What is my product's native resolution?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Does my product include any security features?
- Can I change my product's network name?
- Which wireless security modes does my product support?
- How do I use the wireless projection feature?
- Is there a PC card slot in my product?
- Where can I get the Quick Wireless Connection USB key for my product?
- Where can I find the serial number for my product?
- What is the recommended maximum cable length for a wired microphone?
- How do I tell the difference between a mono and stereo microphone?
- Can I connect a device other than a microphone to my product's Mic port and have it output sound?
- I've connected external speakers to my product. Can I use a microphone with my product when my product is in standby mode (the power light is orange)?
- Does my product support the movie sending option using NS Connection?
- Do I need a special adapter to enable the Closed Captioned feature?
- How Does my product's Remote Receiver (front/rear) menu feature work?
- How do I access my product's test pattern feature?
- What is the noise level of my product's fan?
- What does the Lens Cover Timer do?
- What is the part number for my product lamp?
- What is the part number for the remote control?
- Does my product have Direct Power On/Direct Power Off?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What video resolutions are supported by USB Display?
- What is the RS232 command to retrieve my product's temperature status?
- How do I control my product remotely over a network?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
- Does the USB port used by the optional wireless LAN module support other USB devices being attached to it?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information on how to use the Message Broadcasting plug-in with the EMP Monitor.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EasyMP software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains information such as tips for using the product or common questions and answers.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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Los Alamitos, CA 90720