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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I replace the lamp?
- How do I project video clips?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I connect my source to my product?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- How do I set a password on my product?
- How do I set up a wireless connection?
- How do I present image or movie files from an external drive, camera, or USB flash drive?
- Can I display on the screen and a computer monitor simultaneously?
- There is no sound. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I present image or movie files from an external drive, camera, or USB flash drive?
- How do I set up a wireless connection?
- Can I remove the wireless module and attach other USB devices to this USB port?
- Will the optional Quick Wireless Connection USB key (ELPAP08) automatically configure my product on my Network?
- I am unable to connect my Mac to my product. What should I do?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- How do I connect my product?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
- Can I use a USB connection to project from my computer?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The Power light does not go on. What should I do?
- The product indicates an error. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- I see static or noise in the image. What should I do?
- How can I improve the image quality?
- Part of my image is blurred or out of focus. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- My images are distorted when displayed them with EasyMP. What should I do?
- How do I project video clips?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- I can't play movies from my computer on my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- Images saved on the flash drive are not playing in correct order on the slide show. What is wrong?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- How and when should I clean the lens?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What are the escape codes for my product?
- I am not receiving mail when a product problem occurs. What should I do?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- The EasyMP software shows my product, but an error occurs when I try to connect and send video to my product. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- How should I transport my product?
- The product won't go into sleep mode. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- What accessories are available for my product?
- Can I connect my product to external speakers?
- What are the security features on my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Which wireless security modes does my product support?
- Can my product access any other network resources?
- Is there a PC card slot in my product?
- Is my product compatible with the ELPDC06 Document Camera?
- My networked product is displaying an Event ID error code. What should I do?
- What is the RS232 command to retrieve my product's temperature status?
- How do I control my product remotely over a network?
- Is it okay to move my product right after I shut it down?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains information about using EasyMP Network Projection
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains quick setup instructions for this product.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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