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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Specifications
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- The remote control doesn't work. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- When and how should I clean or replace the air filter?
- How should I clean the lens?
- How should I transport the product?
- The displayed image is not rectangular. What should I do?
- How do I change the image source?
- How do I project two images simultaneously?
- How should I clean the projector case?
- Vertical bands, static, or noise appear in the image. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I project two images simultaneously?
- How do I set up my projector?
- How do I change the image source?
- How do I set a password on my product?
- How do I connect my image source to the product?
- Which type of equipment can I connect directly to my product?
- How do I configure my product for rear and/or ceiling placement?
- Can I project images from multiple devices at the same time?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I place the projector on a table instead of mounting it on a wall?
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- Can I attach other USB devices to the port for the wireless LAN module?
- How do I connect a monitor to my product so I can view the same image on a monitor and a screen at the same time?
- How do I project an image from my Chromebook?
- Can I use a USB connection to project from my computer?
- How do I connect my projector to a Mac?
Select the questions to view the answers
- I installed an optional lens and now the lights on my projector indicate a lens shift error. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- The product's status lights don't flash or turn on. What should I do?
Select the questions to view the answers
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- I am using an optional short throw lens and the image is out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- How can I improve the image quality?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Can I monitor or control my product over a network?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- How do I change the product's network name?
- Will any wireless network adapter work in my product?
- Can I use the product over a remote IP or the Internet to transfer files?
- What security measures does Epson recommend for its network products?
Select the questions to view the answers
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Which user replaceable parts or accessories are available for my product?
- Which optional lenses are available for my product?
- My password doesn't work in the Epson iProjection app or a web browser. What should I do?
- The product won't go into sleep mode. What should I do?
- Does my product come with cables to connect to video or audio sources?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty for U.S. and Canada.
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Operation Guide - EasyMP Network Updater v1.24
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - Epson Projector Management v5.20
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v2.30 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Quick Reference Guide
PDF
This document provides quick reference for common uses of your product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
Hours :
NOTICE: Due to recent events, our hours of operation have temporarily changed to Monday – Friday 7:00 am – 4:00 pm (PT). We apologize for any inconvenience this may cause and we appreciate your patience.
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