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Support
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- Do I need to have the images open in the PhotoPlus program to create an album?
- Can I use the PhotoPlus as a hand-held scanner?
- I'm using the PhotoPlus as a hand-held scanner. Why does it beep when I am scanning my document?
- Can I change the size of my scanned image in PhotoPlus?
- Why doesn't the scanner eject my picture all the way?
- How do I choose the resolution and the best settings to scan at?
- Why does a mesh pattern appear on the scanned image?
- Do I have to wait the full 30 seconds for the PhotoPlus to warm up?
- How do I install the software?
- I scan a business card in the CardScan program and sometimes the OCR function is not accurate. Can I manually make corrections?
- How do I choose the resolution and the best settings to scan at?
- My picture is wider than the maximum scan area. Is there any way I can scan wider than 4.1-inches?
- I hand scan the first half of my page, then I hand scan the second half. One side seems to be larger than the other. Why aren't they the same size?
- Why won't my picture appear on the PhotoPlus template screen?
- Why does a mesh pattern appear on the scanned image?
- There is a line in my scanned image that is not on the picture.
- Sometimes the scanned image looks too light, other times too dark. Can I adjust this?
- My image looks posturized with obvious steps between colors instead of blends. Why does it display so poorly on the screen?
- Why don't my printed images look as good as they do on screen?
- Why is part of my picture missing from the scanned image?
- Why isn't the entire description printed when I print my image?
- Is my scanner Kofax VRS certified? If so, what version of the software do I need?
- Who can I contact if I need assistance with the CardScan or Magnet Kit software programs?
- How do I install the software?
- When I try to scan I get an error message. What should I do?
- I scan a business card in the CardScan program and sometimes the OCR function is not accurate. Can I manually make corrections?
- Can I change the size of my scanned image in PhotoPlus?
- Can I input additional information other than the fields that are already listed?
- When I click All to list the cards I have input, there are question marks in front of some of the names. What does that indicate?
- Can I e-mail the images I scan with the PhotoPlus scanner?
- Do I need to have the images open in the PhotoPlus program to create an album?
- I see the message Image size is too large. What should I do?
- Does Epson make drivers for Linux?
- The Operate light does not turn on. What should I do?
- Can I use the PhotoPlus as a hand-held scanner?
- Where on the PhotoPlus do I plug in the power adapter?
- The scanning light comes on when I plug the power adapter into an outlet.
- Do I have to wait the full 30 seconds for the PhotoPlus to warm up?
- The scanning light turns on, but my picture does not feed into the scanner. Why?
- Why doesn't the scanner eject my picture all the way?
- I only have one parallel port on my computer. Do I have to disconnect the scanner, then connect my product whenever I want to print?
- Why does my picture keep getting caught on the cable as it feeds through the scanner?
- I'm using the PhotoPlus as a hand-held scanner. Why does it beep when I am scanning my document?
- I scanned all of the business cards I use on a regular basis. I tried processing them, but I got an error. What should I do?
- Do I have to scan business cards or can I input information manually?
- My product was working fine until I connected my product's parallel cable. What happened?
- When printing a scanned image, can I put a description on the image?
- I scanned a picture while I was printing and got an error message. What should I do?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides easy-to-digest technical information covering topics such as: Image quality, performance, and flexibility of EPSON scanners.
This document describes Epson's limited warranty for this product.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720