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Support
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- How do I reinstall Epson Scan in Windows?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I scan a document to a PDF?
- How do I uninstall and reinstall the product software?
- How should I clean the product?
- How do I decide which scanning resolution to select when scanning?
- My product doesn't start when I press the Start button. What should I do?
- I am unable to scan multiple images at one time. What should I do?
- The status light flashes orange. What should I do?
- How do I improve the appearance of my scanned images?
- A line or line of dots always appears in my scanned images. What should I do?
- I see only a few dots in my scanned image. What should I do?
- Straight lines in my image come out crooked. What should I do?
- My scanned image is distorted. What should I do?
- The colors are patchy or distorted at the edges of my image. What should I do?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- When scanning, an image on the back of my original appears in my scanned image. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- The images are rotated incorrectly. What should I do?
- My scanned image is too dark. What should I do?
- How do I restore the color in my photos as I scan them?
- The scanned colors differ from the original colors. What should I do?
- How can I remove dust marks from my originals as I scan them?
- The edges of my original do not scan. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I uninstall and reinstall the product software?
- How do I decide which scanning resolution to select when scanning?
- Can I set up the product to work like a copier?
- I am having problems adjusting the scan area in the thumbnail preview. What should I do?
- How do I scan a document to a PDF?
- How do I reinstall Epson Scan in Windows?
- I'm having trouble creating a searchable PDF file. What should I do?
- When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again. What should I do?
- I can no longer preview my scans. What should I do?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
- Is the ABBYY FineReader software that came with my product compatible with Windows and Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- How do I obtain the latest product software for Windows or my Mac?
- I see the message Cannot find film when I scan film. What should I do?
- I see the message Image size is too large. What should I do?
- Who do I contact for support on the software that came with my product?
- Does Epson make drivers for Linux?
- My product doesn't start when I press the Start button. What should I do?
- The status light flashes orange. What should I do?
- I am unable to scan using the thumbnail preview in Epson Scan. What should I do?
- Why does scanning take so long?
- My product does not turn off. What should I do?
- My product does not turn on. What should I do?
- How should I transport my product?
- What do the product's lights indicate?
- Pressing the Start button does not start the correct program. What should I do?
- Pressing a product button does not start the correct program. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document will assist you with product unpacking, installation, and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains regulatory information and your product's limited warranty (U.S./Canada).
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720