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- Top FAQs
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Scan
- Software or Setup
- Other
Select the questions to view the answers
- How do I scan a document with Epson ScanSmart?
- How do I uninstall the product software?
- Does Epson make drivers for Linux?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How should I clean my product?
- The scanner doesn't work properly when I press the start button. What should I do?
- How do I change the scan settings in Epson ScanSmart?
- How do I scan using my product's control panel?
- The product is not converting characters to editable text (OCR). What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I enlarge an image I scanned with Epson Scan 2?
- Will the product automatically scan double-sided documents?
- I am unable to scan multiple images at once. What should I do?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- How do I scan a thick document or a document too large for the scan bed?
- The scanner doesn't work properly when I press the start button. What should I do?
- Scanning is slow. What should I do?
- How do I scan using my product's control panel?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I scan a document with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I change the scan settings in Epson ScanSmart?
- How do I scan a document so I can edit the text in word processing software?
Select the questions to view the answers
- The product does not turn off. What should I do?
- Is an optional feeder available for my product so I can scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn on. What should I do?
- What do my product's lights indicate?
- The scanner does not turn on or turns off unexpectedly. What should I do?
- How should I transport my product?
Start Here
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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