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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Other
- How do I set up my product to work on a TCP/IP network?
- How do I remove a toner cartridge if no toner out message is displayed?
- What is the difference between PBX and PSTN?
- How often should I clean my product?
- When I press the B&W Start or Color Start button to make a copy, nothing happens. What should I do?
- Why do dark lines appear in my prints when I use the ADF?
- What could be causing toner smudges in my printout?
- What types and quantities of paper can I load in my product?
- Why do I get a Scanner Cover Open error when I turn on my product?
- How do I add my name to the sender information on my outgoing faxes?
- When I try to copy using the High quality document type setting at the same time as the 2 Pages per Sheet setting, I get a memory error message. What should I do?
- Why do I see the message Mem Overflow on my product's LCD screen?
- Why do I see the message Check Transparency on my product's LCD screen?
- Why do I get a Scanner Cover Open error when I turn on my product?
- How do I edit speed dial recipients?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I use an answering machine with my fax?
- How do I add my name to the sender information on my outgoing faxes?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- Can I use digital voicemail with my fax?
- Do I need a filter if I'm faxing over a DSL?
- Some or all of my printout is garbled. What should I do?
- The background on my printout seems dark or speckled. What should I do?
- What could be causing toner smudges in my printout?
- What could be causing uneven tone in my printout?
- Why is the print missing on part of my printout?
- My printed image is light or faint. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My copy is blank, or images are missing or faded. What should I do?
- The quality of my copies is not good. What should I do?
- Why are the colors of my scanned image wrong?
- My scans are being cropped (the edges are missing). What should I do?
- My scanned image is blurry. What should I do?
- Why do dark lines appear in my prints when I use the ADF?
- My product is new and all the colors are printing incorrectly. What should I do?
- Why doesn't scanning start when I press the B&W Start or Color Start button?
- My scanner software doesn't work properly. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- How do I install the product software on a local computer that will be connected with a USB cable?
- How do I share the product on a standard Windows network?
- I can't start Epson Scan. What should I do?
- How do I set up my product to work on a TCP/IP network?
- Can I use a Mac computer to add my name to the sender information on my outgoing faxes?
- How do I set up speed dialing for a single phone number or a group of phone numbers?
- My product does not appear in the EpsonNet setup list after I installed my product on my network using DHCP mode. What should I do?
- How can I make sure the toner cartridges are correctly installed?
- Does Epson make drivers for Linux?
- What are the port numbers for Epson network printers (wired and wireless)?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- The Print light does not turn on when I turn on the product. What should I do?
- The Print light is on but nothing prints. What should I do?
- My product is connected to my computer with a USB cable and scanning is too slow. How can I improve my scanning speed?
- My product is connected to my computer with a USB cable, but the computer won't recognize it. Why?
- Why won't my product scan?
- I'm adding a number to my speed dial list, but I can't add the name associated with that number. How do I add a name?
- The TAM function is not working correctly. What should I do?
- Why won't my product answer to a distinctive ring?
- What is the difference between PBX and PSTN?
- How do I remove a toner cartridge if no toner out message is displayed?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains basic usage, maintenance, and troubleshooting information.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document contains fax use and configuration information for this product.
This document contains information about using the network interface on a network.
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document provides complementary or late-breaking information to supplement your product documentation.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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