Epson ET-16500

Epson ET-16500

Model: C11CF49201 Product Home

Epson ET-16500

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FAQs

Top FAQs

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Cloud or Mobile

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Copy or Print

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How do I set up my product for the fastest printing?
How do I copy a document or photo using the product's control panel?
Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
How do I set the default print settings when I print from Windows or my Mac?
I was able to print from Windows before with a USB connection, but now I can't. What should I do?
Printing or scanning is slow over my wireless connection. What should I do?
How do I print labels in Microsoft Office?
I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
It takes a long time to copy a document. What should I do?

Error Messages or Lights

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Fax

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Image Quality or Appearance

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An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?

Ink

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Maintenance

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Memory Cards or External Devices

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Paper or Media

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Print Quality or Appearance

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Scan

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Software or Setup

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Wireless or Wired Connection

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Other

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Guided Assistance

For step-by-step guided assistance, please select a link below.

For step-by-step guided assistance, please select a link below.

Problems with Printing Wirelessly from Windows?

Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from Windows on a wireless network.

Problems with Printing Wirelessly from a Mac?

Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from a Mac on a wireless network.

Improving Print Quality

Try this step-by-step interactive guide if your printout appears blurry, smeared, faint, grainy, has gaps or white lines, or has incorrect colors.

Error Codes on Printer Control Panel

Try this step-by-step interactive guide to clear error messages that appear on the control panel.

Manuals and Warranty

Start Here - Installation Guide PDF

This document will assist you with product unpacking, installation and setup.

Start Here - Guía de instalación (Spanish) PDF

This Spanish document will assist you with product unpacking, installation and setup.

User's Guide HTML PDF

This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.

Administrator's Guide HTML PDF

This manual is intended for system administrators to manage the office network .

FAX Utility 2.0 for Windows PDF

This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows

Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.

Quick Guide and Warranty PDF

This document provides quick reference for common uses of your product.

Videos

Registration and Service Plans

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Extended Service Plan

Protect your Epson product beyond the standard warranty period with an Epson extended service plan.

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Warranty Verification

Verify your Epson product warranty.

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Email Epson Support

If you are unable to find an answer on our web site, you can email your question to Epson Support.

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Contact Us

Phone :

(562) 276-4382

Hours :

Monday – Friday 7 am – 4 pm (PT)

Mail :

3131 Katella Ave.
Los Alamitos, CA 90720