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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I copy a legal-sized document using the Auto Document Feeder?
- How do I change the ink cartridges?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I cannot print over the network. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- I'm having paper feed problems. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- Which ink cartridges should I use with my product?
- How do I know when an ink cartridge needs to be replaced?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I set up my product for the fastest printing?
- Can I print on transparencies?
- How do I print a borderless photo from Windows or my Mac?
- How do I print double-sided?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I restore the colors in faded photos?
- How do I copy a document or photo using my product's control panel?
- When I try to make a copy, my product doesn't detect the photo placed on the scan bed. What should I do?
- How do I copy a legal-sized document using the Auto Document Feeder?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- How do I send a fax?
- Can my product still send and receive a fax if an ink cartridge is expended or not installed?
- Can I create a speed dial or group dial list for my fax numbers?
- How do I create a header for my faxes?
- I'm having trouble sending or receiving faxes. What should I do?
- Will I lose faxes stored in the fax memory if my product is turned off?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use the Epson FAX Utility to receive faxes into my computer?
- Can I use a pre-paid calling card to send a fax?
- How do I confirm my fax was sent?
- My product is unable to receive faxes after I changed the number of rings to answer, V.34, and DRD settings. What should I do?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- When I use the Epson Fax Utility to Fax from Microsoft Works, the text looks compressed or scrambled. What should I do?
- How do I create a speed dial list for my fax numbers?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- How do I add a delay when I fax to an International number?
- How do I clear the fax header on my product?
- How do I restore my original fax settings?
- I can send a fax but can't receive one. What should I do?
- What is the difference between Auto and manual answer?
- I can receive faxes but not send them. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- Can I use digital voicemail with my fax?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- How can I prevent my product from feeding multiple pages at the same time?
- Does the type of paper I use really make a difference?
- What kind of paper gives the best results for high quality printing?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- Can I use sheet labels with my product?
- Can I print on vellum paper?
- Ink smears when I print envelopes. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- Can the product print on CDs and DVDs?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect margins. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The printout is grainy. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The printout has a slight slant. What should I do?
- Can I edit documents that I have scanned with Epson Scan?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- I am unable to scan from my computer. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- Can I scan from my product's control panel to my computer over a network connection?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- What is the maximum number of pages that I can scan into one PDF file?
- How do I scan a document so I can edit the text in a word processing program?
- Can I scan if an ink cartridge is expended in the product?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- I'm having problems installing the software for a USB connection. What should I do?
- I'm having problems installing the software for a wired network connection. What should I do?
- I cancelled the software installation before it was complete. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Can I use my product on a network?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- Network setup failed. What should I do?
- My product does not appear in the Add Printer window (OS X) when installing the software for a network connection. What should I do?
- Can I disable Sleep Mode for my product?
- How do I turn off the beeping sound on my product?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- I'm setting up my product with a wireless Ad Hoc connection and cannot print. What should I do?
- How do I manually assign a static IP address to my product?
- I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What should I do?
- How do I install the latest scanner driver on my Mac?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- How do I change the default settings for the Scan to PC feature?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
- How should I transport my product?
- What does a flashing Auto Answer light mean?
- I cannot print over the network. What should I do?
- What appears as the default screen on my product's LCD panel?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T069120
Black | PDF -
Part Number: T069420
Yellow | PDF -
Part Number: T068420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T068220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T068320
Magenta Ink Cartridge, High Capacity | PDF -
Part Number: T068120
Black Ink Cartridge, High Capacity | PDF -
Part Number: T069320
Magenta | PDF -
Part Number: T069220
Cyan | PDF
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720