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- Top FAQs
- Copy or Print
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- Does the type of paper I use really make a difference?
- How do I know when an ink cartridge needs to be replaced?
- How should I transport my product?
- How do I clean the print heads if I see horizontal banding?
- How do I replace an ink cartridge?
- Why am I getting an ink smudge at the bottom of some pages when printing on Photo Quality Inkjet Paper?
- How long should an ink cartridge remain in my product if it's not used often?
- My printout has lines running through it. What should I do?
- Can I just pull the memory card out of my product when I'm finished printing?
- My product sounds as though it is printing, but nothing prints. What should I do?
- How do I replace an ink cartridge?
- Can my product still print if an ink cartridge is empty or not installed?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- My product is out of color ink even though I print in black only. Why does this happen?
- My product won't feed paper. What should I do?
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- How can I stop my product from feeding multiple pages at the same time?
- Does the type of paper I use really make a difference?
- What is the correct way to load transparency paper?
- What paper can I use to print BorderFree prints?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- When I try to do a 4 x 6 borderless print, the image is shifted over. What should I do?
- After loading Epson Premium paper, why do the first prints have a white scuff mark where the ink did not stick to the paper?
- The edges of my printout are smeared when I print with a borderless setting. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- Why am I getting an ink smudge at the bottom of some pages when printing on Photo Quality Inkjet Paper?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My printouts are missing color and/or black print. How can I resolve this issue?
- My product sounds as though it is printing, but nothing prints. What should I do?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How can I cancel a print job and clear my product's memory?
- The green processing light is on, but nothing prints. What should I do?
- What is the proper way to turn off my product?
- There is an extra USB port on the back of my product that looks like the port on my computer. What is that used for?
- How should I transport my product?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains basic usage, maintenance, and troubleshooting information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains quick reference information
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
This document explains what Print Image Matching is, how it works, how to import and print images, and how to uninstall it.
This document describes EPSON's limited warranty for this product.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7202
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720