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Support
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- Top FAQs
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- My printout has incorrect or missing colors. What should I do?
- I removed the white label from the top of one of my ink cartridges. What should I do?
- What scanning resolution should I use to get the best results when I print the scanned image?
- Can I connect my product to a Mac?
- The Ink Out light and the Paper light are flashing. What should I do?
- The Power light is on, but nothing prints. What should I do?
- How can I clear clogged ink jets?
- What is the correct way to load transparency paper?
- My product doesn't feed paper correctly. What should I do?
- My product does not have a Data light. How do I know when my product is receiving information?
- I removed the white label from the top of one of my ink cartridges. What should I do?
- How do I install a new ink cartridge?
- I installed new ink cartridges and my product has stopped charging, but the power light is still flashing. What should I do?
- How can I clear clogged ink jets?
- Which ink cartridges should I use with my product?
- Are the ink cartridges refillable?
- My product is out of color ink even though I print in black only. Why does this happen?
- My product won't feed paper. What should I do?
- What is the correct way to load transparency paper?
- Can I use sheet labels with my product?
- My product doesn't feed paper correctly. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- My printout has incorrect margins. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout has lines running through it. What should I do?
- My printout is missing some characters. What should I do?
- The Power light is on, but nothing prints. What should I do?
- My product's control panel locks up after I print a document from Windows. The buttons on the panel do not respond unless I disconnect the parallel cable from the back of my product. What should I do?
- My product does not have a Data light. How do I know when my product is receiving information?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
This document contains information regarding the operation of Epson RIP software which enables several Epson Stylus printers to print PostScript files.
This document contains information regarding the initial setup and installation for this product.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7245
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720