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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Interactive Features
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- What are the different Color Modes used for?
- How do I uninstall Easy Interactive Driver?
- How often do the batteries in the pens need to be charged?
- Which operating systems does USB Display support?
- Why is the Movie Sending Mode button on the EasyMP Network Projection toolbar grayed out?
- Will any network module work when inserted in my product?
- Can I connect my computer to my product wirelessly instead of with a USB cable and still use the interactive features of my product?
- I am having trouble projecting through a USB connection. What should I do?
- How do I uninstall Easy Interactive Tools (EIT)?
- How can I connect my Tablet to my product?
- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I present images from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera or other device to my product?
- Can I use the USB TypeB port for both the USB Display function and remote mouse operation at the same time?
- I am having trouble projecting through a USB connection. What should I do?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I set up a wireless connection?
- I am unable to connect my Mac to my product. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- How can I connect my Tablet to my product?
- Can I use my product on a table instead of mounting it on a wall?
- Which USB extension cables are recommended for use with my BrightLink?
- How do I connect my iOS device to my product?
- How do I mount my projector on the wall?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- The product indicates an error. What should I do?
- When I try to use the Easy Interactive Driver I see the message, Hardware device not found. What should I do?
- I get the message Projector Filter Warning when using ActivInspire software. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- I see the message Error occurred in the Easy Interactive Function. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from my computer appears stretched when it's projected. What should I do?
- Should I use the Keystone function to adjust the projected image during the installation of my product?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- My pen doesn't work. It lags, skips, or does not write on the projected image. What should I do?
- My pen is hard to use. What should I do?
- I am having trouble calibrating my system. What should I do?
- The pen position is not accurate. What should I do?
- Why do I need to calibrate the system before using the pen for the first time?
- Is the software that comes with other interactive whiteboards compatible with my product?
- Will my SMART or Promethean pens work with my product?
- How often do the batteries in the pens need to be charged?
- How do I uninstall Easy Interactive Tools (EIT)?
- How do I uninstall Easy Interactive Driver?
- What is Easy Interactive Driver (EID)?
- How do I calibrate my product?
- Are the tips of the pen replaceable?
- Can I use other interactive applications besides the ones that came with my product?
- How can I tell if my pen is not calibrated?
- Can I use my product's interactive features while projecting wirelessly?
- Can I run USB Display and Easy Interactive Tools (EIT) at the same time?
- The Easy Interactive Tools and EasyMP Network Projection toolbars do not appear on the projected screen even though I can see them on my laptop screen. What should I do?
- Can I connect my computer to my product wirelessly instead of with a USB cable and still use the interactive features of my product?
- Can I use the pen over the network if the Use Interactive Pen setting is enabled in the EasyMP Network Projection software?
- How do I enable dual pen functionality in ActivInspire software?
- The Interactive pen does not work on OS X 10.9.x or 10.10; the pen freezes and stops working. What should I do?
- Do infrared (IR) devices interfere with the product's interactive pen?
- Does Epson have a longer pen or a pen extender to extend the reach of the pen?
- Can I use my product with my existing standard or interactive whiteboard?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- How do I set a password on my product?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- What is the EasyMP Monitor software?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I install the USB Display software on my computer?
- I don't see the Easy Interactive Driver on my computer. What should I do?
- Which operating systems does USB Display support?
- How can I get help with the RM Easiteach software?
- Why is the Movie Sending Mode button on the EasyMP Network Projection toolbar grayed out?
- Which Epson products are compatible with SMART Notebook software?
- How do I disable or configure my product maintenance reminder in ActivManager?
- Where can I get the latest software for my projector?
- I can't use the Easy Interactive Tools software with the QuickTime Player in full-screen mode. What should I do?
- What is Easy Interactive Tools?
- Where can I find more information on SMART Notebook software?
- My audio is still playing when another image source is selected. What should I do?
- There is no sound. What should I do?
- How do I play sound through my product?
- I do not get audio when multiple projectors are connected through the EasyMP Network Projection software. I do get audio when only one projector is connected. What is wrong?
- Does my product support audio over a network connection?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Which wireless security modes does my product support?
- How do I use the wireless projection feature?
- Is there a PC card slot in my product?
- The product does not turn on when I press the power button. What should I do?
- Does my product have lens shift?
- What is the difference between a normal and advanced calibration?
- Can I use a document camera with my product?
- What is my product's default Color Mode?
- Is it okay to move my product right after I shut it down?
- What is the warranty on the interactive pens?
- What security measures does Epson recommend for its network products?
This guide describes how to mount the short-throw projectors to a wall using the Epson wall mount. Also included are instructions for attaching the interactive module, which is only included with certain models.
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains tips for using Easy Interactive Tools software.
This document contains tips for using Easy Interactive Tools.
This document contains tips for using Easy Interactive Tools.
Developed with quality, reliability and precision control in mind, Epson projectors offer a remarkably wide range of tools* for managing and monitoring your networking system remotely.
This document contains in-depth usage instructions for the software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This guide provides information for selecting a compatible mount.
This document provides tips for using TeamBoard Draw annotation software.
This document describes Epson's limited warranty for this product.
This Welcome Kit contains a collection of BrightLink Projector documentation.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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