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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- What is the Test Pattern feature?
- What is DICOM Simulation Mode?
- Nothing projects on the screen. What should I do?
- When should I replace the projection lamp?
- The image is not rectangular. What should I do?
- How do I get a replacement lamp for my product?
- I forgot my product's password. What should I do?
- Can I connect my product to a network?
- Part of my image is blurred or out of focus. What should I do?
- How does the Direct Power On function work?
- I see static or noise in the image. What should I do?
- How can I adjust the colors?
- Part of my image is blurred or out of focus. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How soon should I see an image after I press the Power button?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image from my computer appears stretched when it's projected. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- How do I clean my product case?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- What is the EasyMP Monitor software?
- I am not receiving mail when a product problem occurs. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What accessories are available for my product?
- What is my product's native resolution?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Why is there a foam pad around the lens?
- What is DICOM Simulation Mode?
- What is Quick Corner?
- What is the Test Pattern feature?
- How does the Direct Power On function work?
- What is the RS232 command to retrieve my product's temperature status?
- Is it okay to move my product right after I shut it down?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information on how to use the Message Broadcasting plug-in with the EMP Monitor.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains projector and mount dimensional drawings in PDF format.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document provides quick reference for common uses of your product.
This document describes Epson's limited warranty and declaration of conformity for this product
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4394
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3131 Katella Ave.
Los Alamitos, CA 90720