- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- What is the Test Pattern feature?
- What is DICOM Simulation Mode?
- Nothing projects on the screen. What should I do?
- When should I replace the projection lamp?
- The image is not rectangular. What should I do?
- How do I get a replacement lamp for my product?
- I forgot my product's password. What should I do?
- Can I connect my product to a network?
- Part of my image is blurred or out of focus. What should I do?
- How does the Direct Power On function work?
Select the questions to view the answers
Select the questions to view the answers
power light will not turn on. What should I do?
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- I see static or noise in the image. What should I do?
- How can I adjust the colors?
- Part of my image is blurred or out of focus. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How soon should I see an image after I press the Power button?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image from my computer appears stretched when it's projected. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- Can I access the lamp and air filter with the ceiling mount installed?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- How do I clean my product case?
Select the questions to view the answers
Select the questions to view the answers
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- What is the EasyMP Monitor software?
- I am not receiving mail when a product problem occurs. What should I do?
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- Is there a recommended sequence of turning on my product and peripherals?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What accessories are available for my product?
- What is my product's native resolution?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Why is there a foam pad around the lens?
- What is DICOM Simulation Mode?
- What is Quick Corner?
- What is the Test Pattern feature?
- How does the Direct Power On function work?
- What is the RS232 command to retrieve my product's temperature status?
- Is it okay to move my product right after I shut it down?
