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Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I connect my product to a network?
- Where do I find my product's serial number?
- Does my product support frame sequential 3D?
- Which screen type should I use with passive 3D projection?
- Which 3D glasses can I use with my Epson projector?
- Can the projector convert content from 2D to 3D?
- Can I use a USB connection to project from my computer?
- How do I clean the polarizing filters?
- Nothing projects on the screen. What should I do?
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- Nothing projects on the screen. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- How do I connect my image source to my product?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- Can my product do rear projection?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can I connect my product to a network?
- Can I use a USB connection to project from my computer?
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- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- 3D content does not display or does not display correctly. What should I do?
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How soon should I see an image after I press the
power button?
- How do I select the image source?
- The image from my computer appears stretched when it's projected. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How do I separate my products?
- How can I adjust the colors?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- How can I improve the image quality?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- Can I display on the screen and a computer monitor simultaneously?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I clean the polarizing filters?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I replace the lamp?
- When should I replace the projection lamp?
- How do I clean my product case?
- When and how should I clean or replace the air filter?
- When and how should I clean the lens?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Can I connect my product to external speakers?
- Which color modes are available for passive 3D projection?
- When my products are stacked, some vent holes on the Commander unit are covered by the mount. Should this be a concern?
- Does the Screen Fit function work if the Commander frame is outside the white frame?
- How do I stack or restack my products?
- Can I use my products individually?
- What accessories are available for my product?
- How should I transport my product?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- Where do I find my product's serial number?