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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Specifications
- Wireless or Wired Connection
- Other
- The product's light(s) indicate an error. What should I do?
- Which user replaceable parts or accessories are available for my product?
- How do I set up my projector for a wireless connection?
- When and how should I clean or replace the air filter?
- How do I set up my product?
- How do I connect my image source to my product?
- Nothing projects on the screen. What should I do?
- The remote control doesn't work. What should I do?
- The displayed image is not rectangular. What should I do?
- The 3D image does not display correctly. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I set up my projector for a wireless connection?
- How do I set a password on my product?
- How do I project two images simultaneously?
- How do I set up my product?
- Can I connect external speakers to my product?
- What type of equipment can I connect to my product?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- Can my product do rear projection?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I set my product settings for rear and/or ceiling placement?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
- The product's light(s) indicate an error. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- I see the message Please set the Direction Setting in the Configuration menu that matches the orientation of the projector, but I am able to project normally. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- I installed an optional lens and now the lights on my projector indicate a lens shift error. What should I do?
- I see the message Select the Direction setting in the Configuration menu that matches the orientation of the projector with the projector placed in an upright position. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The 3D image does not display correctly. What should I do?
- How do I select the image source?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How soon should I see an image after I press the On button?
- The image from my computer appears stretched when it's projected. What should I do?
- I see a color cast over the projected image. What should I do?
- My projected images are getting darker or starting to deteriorate. What should I do?
- I am using an optional short throw lens and the image is out of focus. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- How do I access the Crestron Connected settings for my projector since Adobe Flash is no longer supported?
- Which user replaceable parts or accessories are available for my product?
- How should I transport my product?
- I forgot my product's password. What should I do?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- Which optional lenses are available for my product?
- What security measures does Epson recommend for its network products?
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document will assist you with using the optional HDBaseT Transmitter (ELPHD01/V12H547020)
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720