Due to recent events, our hours of operation have temporarily been reduced. To ensure uninterrupted support, please use the self-help tools offered on our website. If you need to contact us, we urge you to email us with your questions by clicking the "Contact Us" tab below, rather than call. We apologize for any inconvenience this may cause and we appreciate your patience.
Epson FastFoto FF-680W
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- How do I connect my WPS-enabled wireless router to my product?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- What do my product's lights indicate?
- How do I save a scanned image with Epson ScanSmart?
- Can I use an iOS device to scan?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I prepare photos for scanning?
- How do I change the scan settings in Epson ScanSmart?
- How do I scan a document so I can edit the text in word processing software?
- The images I scan look elongated or distorted. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- I get an error when I use the Share feature in Epson FastFoto. What should I do?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- I see the message You cannot send the email. Confirm the settings. in macOS 10.14. What should I do?
- I see the message Unable to receive data or Scanner is already in use or unavailable in Windows when I use Epson Scan 2. What should I do?
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Select the questions to view the answers
Select the questions to view the answers
- How do I scan a document so I can edit the text in word processing software?
- How do I scan using my product's control panel?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan thick or special paper?
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The scanner doesn't work properly when I press the
scan button. What should I do?
- How do I change the scan settings in Epson ScanSmart?
- How do I print a scanned image or file with Epson ScanSmart?
- How do I attach a scanned image to an e-mail with Epson ScanSmart?
- How do I save a scanned image with Epson ScanSmart?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan a document with Epson ScanSmart?
Select the questions to view the answers
Select the questions to view the answers
- Which software is included with my product?
- My computer doesn't recognize the product. What should I do?
- The handwriting on the back of my photos does not scan with Epson FastFoto. What should I do?
- My photo does not improve after I scan with the Restore Faded Colors feature in Epson FastFoto. What should I do?
- How do I change the Power Off and Sleep Timer settings?
- How do I load a photo with a carrier sheet?
- How do I uninstall the product software?
- Does the product support multiple devices connected to it at the sametime?
- How do I export receipts to QuickBooks Online?
- How do I save receipt data as a TurboTax File?
- How do I select which columns to display when I review receipts in Epson ScanSmart?
- How do I export receipts to Quicken?
- Where do I enter the license key for Epson ScanSmart?
- Does Epson make drivers for Unix or Linux?
- Who do I contact for software support?
- How do I export bulk images of receipts from ScanSmart?
- How do I import receipt images from a JPEG or PDF file?
- How do I export multiple receipts from Epson ScanSmart?
- How do I export receipts to QuickBooks Desktop in Windows?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
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Select the questions to view the answers
- Does my product have a security slot?
- The product does not turn off. What should I do?
- Where can I get more information about my product?
- When do I need to use the carrier sheet to scan?
- Which user replaceable parts or accessories are available for my product?
- How do I load plastic cards in the input tray?
- What do my product's lights indicate?
- The scanner does not turn on or turns off unexpectedly. What should I do?
- How should I transport or store my product?
- Does Epson have a program where I can donate my working electronic equipment?
- Can I get a printed copy of the User's Guide?
