Select the questions to view the answers
- How do I connect my WPS-enabled wireless router to my product?
- What do my product's lights indicate?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- How do I save a scanned image with Epson ScanSmart?
- How should I clean the inside of my product?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- Can I use an iOS device to scan?
- How do I prepare photos for scanning?
- How do I change the scan settings in Epson ScanSmart?
- My computer doesn't recognize the product. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- I get an error when I use the Share feature in Epson FastFoto. What should I do?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- I see the message Object reference not set to an instance of an object in Epson ScanSmart when I use the QuickBooks Desktop. What should I do?
- I see the message You cannot send the email. Confirm the settings on my Mac, when I use the Attach to Email feature in Epson ScanSmart. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I scan a document so I can edit the text in word processing software?
- How do I scan using my product's control panel?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan thick or special paper?
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The scanner doesn't work properly when I press the
scan button. What should I do?
- How do I change the scan settings in Epson ScanSmart?
- How do I print a scanned image or file with Epson ScanSmart?
- How do I attach a scanned image to an e-mail with Epson ScanSmart?
- How do I save a scanned image with Epson ScanSmart?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan a document with Epson ScanSmart?
Select the questions to view the answers
Select the questions to view the answers
- I can no longer upload photos to Facebook with the Epson FastFoto software. What should I do?
- How do I export receipts to QuickBooks Online?
- How do I save receipt data as a TurboTax File?
- How do I select which columns to display when I review receipts in Epson ScanSmart?
- How do I export receipts to Quicken?
- How do I export bulk images of receipts from ScanSmart?
- How do I import receipt images from a JPEG or PDF file?
- How do I export multiple receipts from Epson ScanSmart?
- How do I export receipts to QuickBooks Desktop in Windows?
- I see a message to install Evernote (when it's already installed) when I try to connect Evernote to an Epson scanner app. What should I do?
- I see a paper jam message when I scan a receipt longer than 20 inches with Epson ScanSmart. What should I do?
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- Which software is included with my product?
- My computer doesn't recognize the product. What should I do?
- The handwriting on the back of my photos does not scan with Epson FastFoto. What should I do?
- My photo does not improve after I scan with the Restore Faded Colors feature in Epson FastFoto. What should I do?
- How do I change the Power Off and Sleep Timer settings?
- How do I load a photo with a carrier sheet?
- How do I uninstall the product software?
- Does the product support multiple devices connected to it at the sametime?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- Which online version of QuickBooks supports the export feature when it is used in conjunction with Epson ScanSmart?
- The Manage Invoices/Receipts button does not appear in Epson ScanSmart in Windows. What should I do?
- Why are the TurboTax and Quicken buttons grayed out when using the Export and Save option in Invoice/Receipt Manager?
- Can I export receipts and invoices to QuickBooks Desktop for Mac using Epson Receipt Manager software?
Select the questions to view the answers
Select the questions to view the answers
- Does my product have a security slot?
- The product does not turn off. What should I do?
- Where can I get more information about my product?
- When do I need to use the carrier sheet to scan?
- Which user replaceable parts or accessories are available for my product?
- How do I load plastic cards in the input tray?
- What do my product's lights indicate?
- The scanner does not turn on or turns off unexpectedly. What should I do?
- How should I transport or store my product?
- Does Epson have a program where I can donate my working electronic equipment?
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