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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Image Quality or Appearance
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- I'm having paper feed problems. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- How do I change the ink cartridges?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- My printout has lines running through it. What should I do?
- How do I print in black/grayscale only?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print double-sided?
- How do I print in black/grayscale only?
- How do I print a borderless photo from Windows or my Mac?
- How do I set up my product for the fastest printing?
- Can I print on transparencies?
- When I try to make a copy, my product doesn't detect the photo placed on the scan bed. What should I do?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- How do I restore the colors in faded photos?
- How do I copy a document or photo using my product's control panel?
- Does OS X support manual duplex printing with my product?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- How can I prevent the product from feeding multiple pages at the same time?
- Does the type of paper I use really make a difference?
- What kind of paper gives the best results for high quality printing?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- Can I use sheet labels with my product?
- Can I print on vellum paper?
- Can I use hole-punched paper with my product?
- Can the product print on CDs and DVDs?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The printout is grainy. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The printout has a slight slant. What should I do?
- Can I edit documents that I have scanned with Epson Scan?
- Web pages don't print the way they appear on my monitor. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I cannot scan from my computer with Epson Scan. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I decide which resolution to select when scanning from Epson Scan?
- I cannot scan from my computer with the Image Capture application. What should I do?
- Can I scan with Epson Scan if an ink cartridge is expended in the product?
- What is the maximum number of pages that I can scan into one PDF file?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- I'm having problems installing the software. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- How do I install the latest scanner driver on my Mac?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- How can I get a replacement CD for my product?
- How do I change the default settings for the Scan to PC feature?
- Who do I contact for support on the software that came with my product?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4382
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Los Alamitos, CA 90720