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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I change the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- My printout has lines running through it. What should I do?
- I'm having problems installing the software. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- I am unable to scan from my computer. What should I do?
- Can I print my photos directly from a camera?
- How do I set up my product for the fastest printing?
- Can I print my photos directly from a camera?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I change the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- Can I use sheet labels with my product?
- How do I know which paper or media type to select in my product's driver?
- How should I load envelopes?
- Can I print on transparencies?
- What kind of paper gives the best results for high quality printing?
- Can I use hole-punched paper with my product?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- The printout is grainy. What should I do?
- How do I make a borderless print?
- The image look inverted, as if viewed in a mirror. What should I do?
- The text or photo on my printout is slanted. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I am unable to scan from my computer. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I decide which resolution to select when scanning from Epson Scan?
- What is the maximum number of pages that I can scan into one PDF file?
- Can I scan if an ink cartridge is expended in the product?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- I'm having problems installing the software. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- How do I set default print settings when I print from Windows or my Mac?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- How do I install the latest scanner driver on my Mac?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- How do I change the default settings for the Scan to PC feature?
- Who do I contact for support on the software that came with my product?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- How should I transport my product?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4382
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720