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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- I see the message Printer is Offline. What should I do?
- How do I print in black/grayscale only?
- I'm having paper feed problems. What should I do?
- How do I connect my product to my wireless network using my product's control panel?
- I cannot scan from my computer with Epson Scan. What should I do?
- How do I change the ink cartridges?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- My printout has lines running through it. What should I do?
- Can my product still print if an ink cartridge is expended or not installed?
- Which ink cartridges should I use with my product?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print in black/grayscale only?
- How do I set up my product for the fastest printing?
- Can I print on transparencies?
- How do I print a borderless photo from Windows or my Mac?
- How do I restore the colors in faded photos?
- How do I use the control panel buttons to copy a document or photo?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I see a communication error when I try to print with a USB connection. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Installation Failed when I install my product's wireless network software. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Will I lose faxes stored in the fax memory if my product is turned off?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use the Epson FAX Utility to receive faxes into my computer?
- How do I send a fax?
- How do I create a header for my faxes?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- Can my product still send and receive a fax if an ink cartridge is expended or not installed?
- What are speed dial and group lists and how do I create them for my fax numbers?
- I'm having trouble sending or receiving faxes. What should I do?
- Can I use a pre-paid calling card to send a fax?
- How do I change the baud rate on my fax?
- How do I use an answering machine with my fax?
- My product is unable to receive faxes after I changed the number of rings to answer, V.34, and DRD settings. What should I do?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- When I use the EPSON Fax Utility to Fax from Microsoft Works, the text looks compressed or scrambled. What should I do?
- Can I use the Fax Utility software to send a fax over a wireless network?
- How do I confirm my fax was sent?
- How do I clear the fax header on my product?
- I can send a fax but can't receive one. What should I do?
- What is the difference between Auto and manual answer?
- I can receive faxes but not send them. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- How do I add a pause when I enter a fax number on my product's control panel?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- How do I know when an ink cartridge needs to be replaced?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- Can my product still print if an ink cartridge is expended or not installed?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I change the ink cartridges?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Which memory cards are compatible with my product?
- Can I just pull the memory card out of my product when I'm finished printing?
- How do I access a memory card inserted in my product over a network connection in OS X 10.6 or later?
- What is the largest supported memory card for my product?
- Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended?
- Does the type of paper I use really make a difference?
- I'm having paper feed problems. What should I do?
- What kind of paper gives the best results for high quality printing?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- Can I print on sheet labels?
- Can I print on vellum paper?
- Can I use hole-punched paper with my product?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has a slight slant. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I cannot scan from my computer with the Image Capture application. What should I do?
- I cannot scan from my computer with Epson Scan. What should I do?
- What is the maximum number of pages that I can scan into one PDF file?
- Can I use Epson Scan with my Mac?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- Can I scan if an ink cartridge is expended in the product?
- How do I scan a photo without scanning the entire scanner glass?
- How do I install the software for my product?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- Which wireless security modes does my product support?
- What information do I need to know before I install my product on my wireless network?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- I'm having problems installing the software. What should I do?
- I've tried to install my product's software for a wireless connection, but cannot complete the installation. What should I do?
- How do I enable Email Print in Windows?
- How do I enable Email Print on my Mac?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- Who do I contact for support on the software that came with my product?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- What does a flashing Auto Answer light mean?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about selecting or changing wireless network settings using your product control panel.
Please see our step–by–step video for additional wireless setup information, or Search our FAQs for Setup or Error information.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T126320
Magenta - ink cartridges, High-capacity | PDF -
Part Number: T124320
Magenta | PDF -
Part Number: T126120
Black - ink cartridges, High-capacity | PDF -
Part Number: T124220
Cyan | PDF -
Part Number: T124120
Black | PDF -
Part Number: T124420
Yellow | PDF -
Part Number: T126220
Cyan - ink cartridges, High-capacity | PDF -
Part Number: T126420
Yellow - ink cartridges, High-capacity | PDF
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720