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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- How do I turn off the ringer?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I am unable to scan from my computer. What should I do?
- I'm having paper feed problems. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I'm having problems installing the software. What should I do?
- Which ink cartridges should I use with my product?
- How do I uninstall the product software?
- How do I set up my product for the fastest printing?
- Can I print on transparencies?
- How do I print a borderless photo from Windows or my Mac?
- How do I restore the colors in faded photos?
- How do I copy a document or photo using my product's control panel?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I send a fax?
- I'm having trouble sending or receiving faxes. What should I do?
- What are speed dial lists and how do I create them for my fax numbers?
- How do I create a header for my faxes?
- Can I use a pre-paid calling card to send a fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Will I lose faxes stored in the fax memory if the product is turned off?
- How do I confirm my fax was sent?
- How do I restore my original fax settings?
- My product is unable to receive faxes after I changed the number of rings to answer, V.34, and DRD settings. What should I do?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- How do I add a delay when I fax to an International number?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- When I use the Epson Fax Utility to Fax from Microsoft Works, the text looks compressed or scrambled. What should I do?
- Can my product still send and receive a fax if an ink cartridge is expended or not installed?
- What is the difference between Auto and manual answer?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- Can I use digital voicemail with my fax?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- How can I prevent my product from feeding multiple pages at the same time?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- How do I know which paper or media type to select in my product's driver?
- Can I use sheet labels with my product?
- How do I create a custom paper size for my product in Windows?
- Ink smears when I print envelopes. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- Can the product print on CDs and DVDs?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The printout is grainy. What should I do?
- The printout has a slight slant. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- I am unable to scan from my computer. What should I do?
- My product doesn't detect my photos placed on the scan bed when I use the reprint/restore function on the control panel. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- My product detects only one of two photos placed on the scan bed when I use the copy function on the control panel. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- What is the maximum number of pages that I can scan into one PDF file?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- Can I scan if an ink cartridge is expended in the product?
- How do I scan a photo without scanning the entire scanner glass?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- How do I uninstall the product software?
- I'm having problems installing the software. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- How do I set default print settings when I print from Windows or my Mac?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- How do I turn off the ringer?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- How should I transport my product?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T069420
Yellow | PDF -
Part Number: T069120
Black | PDF -
Part Number: T068420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T068220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T068320
Magenta Ink Cartridge, High Capacity | PDF -
Part Number: T068120
Black Ink Cartridge, High Capacity | PDF -
Part Number: T069320
Magenta | PDF -
Part Number: T069220
Cyan | PDF
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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