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- Top FAQs
- Copy or Print
- Error Messages or Lights
- How to...
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
- I'm getting a Reload Paper message. What should I do?
- What optional inks are available for the SP 9600/7600? How do I determine which ink I should be using? How do I switch between inks?
- What kind of spray coating should I use to protect my canvas prints?
- What are the best driver settings to use with my paper type?
- For which media types do I need to use the optional high-tension spindle?
- Can I initialize my product with Matte Black inks?
- My print jobs fade toward the end, then start over before. What should I do?
- I see the message 0002 on the printer's LCD. What should I do?
- Why do my prints have a slight greenish or cyan tint in different lighting?
- Why have my pre-defined paper settings changed?
- I see the message Service error 1002D. What does it indicate?
- I see the message 0002 on the printer's LCD. What should I do?
- I see the message Scale to Fit when the target media size is set for No Margin. What should I do?
- I see the message The ink cartridge combination currently installed in my product is different from the one installed when my product was selected in Print Center... after I switch black ink modes?
- I see a communication error when I try to print. What should I do?
- I'm getting a Reload Paper message. What should I do?
- I see the message Command Error on the printer when I print from Windows XP, Windows Vista or Windows 7. What should I do?
- I see the message Communication Error when I use a USB connection. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Can I initialize my product with Matte Black inks?
- How much ink does an ink cartridge contain?
- What optional inks are available for the SP 9600/7600? How do I determine which ink I should be using? How do I switch between inks?
- How many prints can I print from an ink cartridge in my printer?
- My printer's ink cartridges are half full after I install the first set of ink cartridges. Why does this happen?
- Why does the Auto Take-up Reel not wind my paper automatically when printing through my RIP software, but works fine when printing with the Epson driver?
- What kind of spindle does my product come with and what size do I need for my EPSON paper?
- What are the best settings to use with thicker media?
- For which media types do I need to use the optional high-tension spindle?
- What does the 250 stand for in the Epson driver Media Type setting?
- How can I avoid using extra media at the beginning of a print job?
- What types of paper can I use with the auto-cutter blade?
- Why does my product fail to cut paper when the Auto Cut setting is selected on my products control panel?
- Why does my product advance the paper so much when set to roll cutter off?
- I'm having paper feed problems. What should I do?
- Which Epson paper type setting should I select for Legacy paper?
- Which Epson Professional papers do not have optical brighteners?
- My printout has lines running through it. What should I do?
- What kind of spray coating should I use to protect my canvas prints?
- Part of the image is clipped when I print a borderless image from Photoshop in Windows. What should I do?
- My print jobs fade toward the end, then start over before. What should I do?
- Why do my prints have a slight greenish or cyan tint in different lighting?
- Why do my fonts or images print out with jagged edges?
- There are vertical bands or lines on my printout. What should I do?
- My printouts are dark when I print from Photoshop CS3 or later. What should I do?
- My printout has horizontal lines running through it. What should I do?
- Drips, smears, or head strikes appear on my printout. What should I do?
- The colors on my printouts do not match the colors on my computer monitor. What should I do?
- I see horizontal or vertical lines in my printout. What should I do?
- Do I need the Fiery Spark Pro 2.0 RIP for my photographic workflow?
- I don't see a Media Type setting for Epson Premium Luster Photo Paper (260) in the Epson driver. What should I do?
- Why have my pre-defined paper settings changed?
- How can I share my product with other users?
- Why doesn't the Supplies button function properly?
- What are the best driver settings to use with my paper type?
- How do I uninstall and reinstall my printer driver in OS X 10.6?
- How do I stop the printer from printing a nozzle check pattern before every print job?
- Where can I get the latest version of the Epson Communication driver for my printer?
- How do I uninstall and reinstall my printer driver in OS X 10.1, 10.2, or 10.3?
- I don't see a Windows 10, Windows 8.x, or Windows 7 printer driver for my product. What should I do?
- My ICC profiles do not appear in Mac OS X 10.1 to 10.6. What should I do?
- How do I uninstall and reinstall the printer driver in Windows?
- Do I need a raster image processor (RIP) to print from Adobe Illustrator?
- Do I need a raster image processor (RIP) to print from Adobe Photoshop?
- How do I save my Epson printer driver presets so I can restore them if I reinstall the Epson printer driver in Windows?
- How do I install the ICC profiles in Windows XP or Windows 7?
- How do I determine my printer driver version on my Mac?
- How do I manually install the Epson ICC profiles on my Mac?
- Where are the ICC profiles located for my printer on my Mac?
- My print job disappears from the Windows print queue but does not print. What should I do?
- Does Epson make drivers for Linux?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document details PostScript printing support and installation in Mac OS X Native Mode.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document describes EPSON's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-1305
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Mail :
3131 Katella Ave.
Los Alamitos, CA 90720