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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- What security measures does Epson recommend for its network products?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I restore my product's default settings?
- How do I manually assign a static IP address to my product?
- I'm having paper feed problems. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
- How should I load envelopes?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I set up my product for the fastest printing?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- Printing is slow over my wireless connection. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- How do I print with Windows RT?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- I see the following messages when I try to print: Paper size does not match or Mismatch between the paper size settings. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- Why is Epson shipping initial ink cartridges with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- How long should an ink cartridge remain in my product if it's not used often?
- What is my product doing after I install a new ink cartridge?
- Can my product still print if an ink cartridge is expended or not installed?
- Which functions are available on my product when an ink cartridge is expended or not installed?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- How should I load envelopes?
- I'm having paper feed problems. What should I do?
- How do I select the paper source in Windows?
- How do I create a custom paper size for my product in Windows?
- What kind of paper gives the best results for high-quality printing?
- Which type of paper can I print on?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has a slight slant. What should I do?
- My printout has incorrect colors. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I change the Power Off and Sleep Timer setting?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I restore my product's default settings?
- How do I uninstall the Epson printer software?
- How do I set up my product with a WPS-enabled router or access point?
- Nothing prints when I use the PCL or PostScript printer software. What should I do?
- Who do I contact for support on the software that came with my product?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- How do I manually assign a static IP address to my product?
- How do I turn off Epson Status Monitor in Windows?
- Why is the previous PCL driver no longer available on the Epson website?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- What is the Epson Universal Print Driver?
- I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. What should I do?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available for selection. What should I do?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X. What should I do?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with an Ethernet connection, but now I can't. What should I do?
- Can I set up my product for both a USB and network connection?
- How do I find my SSID and network password?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- How should I transport my product?
- How do I determine the number of pages my product has printed?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information regarding Configuration, Operation, and Administration of your product over a network.
This document contains additional FCC/IC compliance information. This information is supplemental to what is provided in your online User’s Guide.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document provides technical specifications for this product.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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