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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I set up my product for wireless printing from Windows or my Mac?
- I'm having paper feed problems. What should I do?
- My printout has lines running through it. What should I do?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- My printout is blurry or smeared. What should I do?
- I see the message Printer is Offline. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Can my product still print if the maintenance box is at the end of its service life?
- How do I print from the rear MP tray in Windows?
- Which ink cartridges and maintenance box should I use with my product?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print double-sided?
- How do I set up my product for the fastest printing?
- Can I print on transparencies?
- Printing seems slow on my product when I use a wireless connection (router or access point). What should I do?
- How do I print from the rear MP tray in Windows?
- Can I use Apple AirPrint to print with my product?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- I see the message Installation Failed when I install my product's wireless network software. What should I do?
- I see a communication error when I try to print with a USB connection. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Which ink cartridges and maintenance box should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- Can the printer still print if an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- How do I know which paper or media type to select in my product's driver?
- Can I print on sheet labels?
- Can I print on vellum paper?
- What paper types and sizes are supported in the paper cassette and rear MP tray?
- Can I use hole-punched paper with my product?
- Can the product print on CDs and DVDs?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect colors. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has a slight slant. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I uninstall the Epson printer software?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How do I set default print settings when I print from Windows or my Mac?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I turn off Epson Status Monitor in Windows?
- What information do I need to know before I install my product on my wireless network?
- Which wireless security modes does my product support?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- I've tried to install my product's software for a wireless connection, but cannot complete the installation. What should I do?
- How do I enable Email Print in Windows?
- How do I enable Email Print on my Mac?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- How do I set up my product for wireless printing from Windows or my Mac?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- How can I get a replacement CD for my product?
- Who do I contact for support on the software that came with my product?
- Where can I find the IP address of my router?
- How do I change the font size of text when I print from software in Windows?
- How do I add my product as an IP printer on my Mac?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains additional FCC/IC compliance information. This information is supplemental to what is provided in your online User’s Guide.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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